Interrent Car Rental

Nice staff

Super easy and no hassle

I paid an extra 30 euros for an upgrade and the car was excellent and good value for money

Very helpful staff. My car had damage on pick up not on the condition form. I videoed the car and showed them on return and no problem.

Car ticked all our boxes .. enough space for people and luggage .. drive nicely too . Staff at desk excellent !!

The car was new (600km) and in excellent conditions.

Booked an Alfa Romeo or similar, received a Volkswagen Gold, car was ok no issues to report, seemed to use a lot of fuel but otherwise ok, was a very basic model. But it was what I booked so can't complain.

Interrent, owned by GoldCar owned by Europcar. I always find that when you book with Interrent rather than Goldcar you get a superior car or at least one with better spec. I booked a BMW 1 Series or similar, I could not have been happier with what I received, Brand New Mercedes Benz C-Class Auto, immaculate car in red. One of the best cars I have ever driven, full of new technology and incredibly smooth to drive.

Good service

Muy buen servicio en la oficina de santo domingo airport, personal muy amable y atento a las necesidades. no pude contactar con interrent por telefono pero lo hice por instagram de republica dominicana y me contestaron enseguida.

Upgraded to a Ford SUV, very nice

Very friendly service

When picking up the car in Innsbruck, Austria, the female staff member insisted that I pay extra for a rental deposit insurance, about 30 euros. When I refused, her attitude became very unpleasant.

The company you provided the rental with (interment) have sent me an unreadable invoice and have charged me an additional £50 to my credit card without my permission, after they had cleared my rental and said there would be no further charge. The email address from which they sent the invoice is a no reply address so I cannot even reply. This is totally unacceptable and to take additional money without my agreement is fraudulent.

Was disappointed with how extra insurance was sold/explained. Difference in what was said to what was actually covered leading to ambiguity on return of car with a puncture. Initial car damage indicated damage to front right wheel where puncture occurred after the fact with no obvious damage to tyre other than punctured tyre had some damage in region of listed damage so concerned that on return told that I was liable for £180 when told on collection we were covered for everything other than damage to windows and mirrors so pretty disgusted with all the ambiguity.

Visited Malaga before collecting car but was unable to find a way back to the rental car desk in the terminal. All the signs lead you to the garage but was able to use the voucher to pick up the car at the Interrent office in the garage.

Very long queue to pick up car - waited for an hour! Helpful once we reached the desk.

The local rental company staff had a bad attitude. The rental agreement did not mention that dual-branded VISA or MasterCard credit cards cannot be used. When picking up the car, the staff said only single-branded VISA or MasterCard credit cards are accepted. I contacted the rental company but the local staff refused to help. This is a problem with the rental company, and I could not pick up the car even though I had already paid. Now, the rental company is not refunding my money.

I paid much more than indicated on the site. the car was badly scratched and there was a disgusting smell of damp inside

Car was great. Due to heavy traffic on our return we did not have time to fill up the tank. Interrent charged €18 for the fuel which is acceptable then a further €50 penalty for not returning the vehicle full. Very angry at this unreasonably high penalty. I will not use them again.