I've rented numerous times, and this company requires the highest deposit. A small Fiat required a 1000 Euro deposit. Because I used a foreign credit card, I couldn't temporarily increase the limit, so I had to give up the rental. It's so frustrating.

The rental company's attitude was acceptable.

Would have been an excellent experience if the paperwork had not informed us to wait for the shuttle bus! We stood for 30 minutes then called the telephone number on the paperwork (which didn't work!) When we finally got hold of a member of staff they informed us that we needed to go to the Gold Car desk in the terminal. The gentleman at the desk was most apologetic that we had been stood for nearly an hour waiting! (Not his fault) Please get paperwork right in future. This was most frustrating for us at the start of our holiday.

Sort paperwork so that it has accurate information and telephone numbers that work!

Be very aware on pick up, counter staff FORCE you take their extra insurance. And try every trick in the book to get you to take it on. Even when I purchased the extra insurance through easy rent cars through AXA. Girl on the desk said we were covered for nothing. And would be charged at any and every event. She even said she didn't know who AXA was, yet when she opened their insurance policy. They were covered through AXA. My advice, DO NOT be fooled by their lies. If your policy has it on black and white. Stick to your guns. They'll even threaten to revoke the voucher and refuse the hire. But you are covered. And don't let them hassle you.

Perfect. Easy service. And when I encountered problems at inter rent desk. The lady in the customer service centre for easy rent cars was very helpful and confirmed my policy. Thank you very much. I will always use Easy rent cars for future rentals

Au comptoir« arnaque» Je vous ai déposé une réclamation, et si je n'obtiens pas de remboursement, je vais porter plainte! Plusieurs amis se sont fait avoir comme moi, ce n'est pas normal !