Was disappointed with how extra insurance was sold/explained. Difference in what was said to what was actually covered leading to ambiguity on return of car with a puncture. Initial car damage indicated damage to front right wheel where puncture occurred after the fact with no obvious damage to tyre other than punctured tyre had some damage in region of listed damage so concerned that on return told that I was liable for £180 when told on collection we were covered for everything other than damage to windows and mirrors so pretty disgusted with all the ambiguity.
Couldn't find the address, and the email didn't provide it either. Being abroad, making phone calls was inconvenient. Searched on Baidu; it showed the location at Terminal 1. Ran to T1, asked countless people, and finally found out it was at T3. Rushed to T3, there were no signs, and eventually found it by asking around.
“Great car, unreasonable high €50 penalty for only €18 of unfilled fuel!”
About Interrent:6.0/10
Car was great. Due to heavy traffic on our return we did not have time to fill up the tank. Interrent charged €18 for the fuel which is acceptable then a further €50 penalty for not returning the vehicle full. Very angry at this unreasonably high penalty. I will not use them again.
To tell you the truth,the services was very bad,the gave me a very duty car in and out,I ask why is duty the told me that there are to busy to wash. No single drops of water on the screen watch, I have to stop by the first petrol station to buying my self to refill on.
I don't not sure to be return with easyrentcar.
Very bad customers services.
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