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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3913445356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3913445356
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Buchbinder, Frankfurt Airport Car Rental

Buchbinder 3000+ ratings, 26 reviews

Frankfurt, North Rhine-Westphalia, Germany

5.2 / 10 Average

Buchbinder - Frankfurt Airport Information, Car Rental Instructions & Policies

Address

FLUGHAFEN FRANKFURT/TERMINAL 2

Telephone

+496965007120

Pick-up Instructions

The Buchbinder - Frankfurt Airport car rental location is in terminal

You can walk to the counter of Buchbinder - Frankfurt Airport car rental.

Terminal 1-Clients: please take the Sky Line from Terminal 1 Hall B to Terminal 2 and find the Buchbinder / Global Drive counter in Terminal 2, Car Rental Area, Gate D, Level 2. Terminal 2- Clients: please find the Buchbinder / Global Drive counter in Terminal 2, Car Rental Area, Gate D, Level 2

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Volkswagen Caddy Maxi, Citroen Space Tourer, Vauxhall Grandland X, Peugeot 3008 Aut., Opel Movano Xl2 10/12m3, Bmw Serie 1 Aut., Bmw Serie 1, Renault Scenic, Volkswagen Touran, Peugeot 508 Estate, Skoda Octavia, Skoda Octavia, Minibus 12 Seater With Extra Leg Room, Mitsubishi Outlander, Ford Kuga, Skoda Karoq, Mercedes Vito 9-sitzer, F Peugeot Rifter, Renault Trafic Combi, Renault Grand Scenic

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
EUR 9/day
capped at EUR 79.9
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 9/day
capped at EUR 60
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
EUR 17/day
capped at EUR 125
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12.75/day
capped at EUR 70
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12.75/day
capped at EUR 70

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Switzerland

Sweden

Spain

Portugal

Norway

Luxembourg

Liechtenstein

Netherlands

France

Show More

Switzerland

Sweden

Spain

Portugal

Norway

Luxembourg

Liechtenstein

Netherlands

France

Finland

Denmark

Belgium

Austria

EUR 7.5 per day
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Citroen Space Tourer

Poland

United Kingdom

Slovenia

Slovakia

Italy

Ireland

Hungary

Czech Republic

Croatia

Show More

Poland

United Kingdom

Slovenia

Slovakia

Italy

Ireland

Hungary

Czech Republic

Croatia

EUR 7.5 per day

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Belarus, Bulgaria, Bosnia and Herzegovina, Cyprus, Estonia, Greece, Iceland, Kosovo, Latvia, Lithuania, North Macedonia, Malta, Moldova, Montenegro, Romania, Serbia, Russia, Ukraine

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 1050-1250

Theft Insurance Excess:

EUR 1050-1250

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Frankfurt Airport

58.8 mi from Frankfurt Hahn Airport

Railway Stations

5.9 mi from Frankfurt Central Station

Hotels

5.9 mi from Le Méridien Frankfurt

5.9 mi from Living Hotel Frankfurt by Derag

6.9 mi from Turm Hotel

Other Landmarks

6.3 mi from Commerzbank Tower

6.8 mi from Eschenheim Tower

FIND ME A CHEAP RENTAL
Map view of Buchbinder Store Location
coordinates: 50.041381 8.580055

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 5.2 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Winston Doris

    Frankfurt

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    Although there were few staff and I had to wait in line for an hour, the female employee was very patient.
    Read More >
  • Channing Dick

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    I booked a 320 on the website, but at the store, they insisted on giving me a 1.2T Skoda Fabia because I was under 25. The rental fee was not reduced, and I was forced to purchase full insurance and prepaid fuel.
    Read More >
  • Vivien Eliot

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    In Frankfurt, the so-called driver's license certification provided by Zuzuche didn’t work with Global Drive, wasted 5 hours, and had to rebook a high-priced car with European Car through Zuzuche.
    Read More >
  • Clyde Abe

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The Mercedes Viano we originally requested was swapped for a Volkswagen Multivan. It drives like a bus, incredibly noisy and has horrible sound insulation! It's extremely uncomfortable to sit in. The front layout is like a truck with a two-seater next to the driver's seat, and the rear seats cannot be adjusted. There's no storage space at all, and we couldn’t even figure out where to put a cup of water. They claimed it was an upgrade, which is ridiculous! I will never use this rental company again. We spent over 10,000 on this trip and were expecting the comfort of a Mercedes, but ended up with nothing! Terrible!
    Read More >
  • Norman Garcia

    Frankfurt

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The staff was very enthusiastic and patient in explaining. Although there was no Chinese service, the lady at the counter tried her best to explain in a way that even my poor English could understand the gist. However, I was slightly dissatisfied because the car I selected was not available, and I was given a car of a lower grade.
    Read More >
  • Blanche Poe

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The store is located in Terminal 2. After getting off the plane, follow the signs within the airport from Terminal 1 to Terminal 2. All car rental companies are on the same floor. It is very easy to find, right next to the orange-colored SIXT. The staff at the counter were very meticulous, friendly, and extremely patient, repeatedly explaining to us since our English isn't very good. We didn't get the original model booked, but instead received a Ford Focus. When we checked it in the parking lot downstairs, we realized it was a new car with only 11 kilometers on it. The car's condition was excellent, and both pickup and return were very convenient. This German local car rental company is also much cheaper compared to global chains. We'll definitely choose it again if we come to Germany for a self-drive trip!
    Read More >
  • Bertram Nahum

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    First, I want to thank the Zuzuche platform. Over the past few years, I have frequently used this platform to rent cars for my overseas trips. This review is about my car rental experience at Frankfurt Airport in Germany. Originally, I requested a Ford wagon considering the length of my luggage. However, after completing the procedures at Terminal 1 and heading to the underground parking, I found an Opel compact car instead. Their parking lot had many cars, including numerous Ford wagons as requested. There were no service personnel in the parking area, so I returned to the service desk to explain the situation. I insisted on the Ford wagon, but the customer service tried to increase the price. Unable to reach an agreement, I decided to cancel the rental and called Zuzuche in China. During this call, the service personnel then mentioned that a Ford wagon was available in Terminal 2. I immediately went there, completed the procedures, and found the car in the parking lot without any assistance. After inspecting the car, I noticed obvious scratches on the front and back bumpers. I took photos and went back to the service desk to report it. They said that if I provide the photos with time and location when returning the car, it would be fine. With this confirmation, I started my trip. However, during the return, they made an issue about the front scratches being recorded but not the rear ones. They asked me to send the photos to their email and noted the situation in German on the return document. After returning home, I sent the photos and details to their email. Soon after, I received a charge of 1000 Euros on my credit card, in addition to the 1000 Euro deposit taken during the rental. I felt scammed, especially considering a German rental company shouldn't rent out damaged cars, particularly when there were many other normal cars available. This happened in Frankfurt, which was very unexpected. Looking around, other rental companies had rented out most of their cars, while this company had many cars left in the garage. It clearly indicates issues with their business model. Currently, I have reported this to Zuzuche customer service, who are helping me recover the charges. I suggest not cooperating with such dishonest companies and ensuring the rights of domestic users renting cars abroad, as we trust Zuzuche to assist us when problems arise overseas.
    Read More >
  • Jean Coffey

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    They charged an extra €20 a day for using a MasterCard with UnionPay, which is unfair! Last year, the same card was not required to pay extra.
    Read More >
  • Maud Lynd

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Buchbinder is extremely dishonest and even fraudulent. First, I refueled the car at a gas station within 2 kilometers from the return site, spending 55.63 euros (automatic shut-off). 2-3 minutes later, I returned the car. The staff checked the gauge and car condition without mentioning any issues and let me leave after I signed. After returning home, I was charged for 1/8 tank of fuel and repairs for scratches on the front underbody! The fuel charge is outright Buchbinder's shameless fraud! Additionally, the underbody scratches (not the front, you have to lie down to see them) were brought up afterwards, making it impossible for me to defend myself. I cannot determine if it was caused by stones or already existed before. Fortunately, they didn't claim for tire wear as well. However, the inspector did not mention this during the inspection. The worst part is they filled in car damage details on the blank signed inspection form afterwards and shamelessly claimed it was verified by my signature. I can't believe a European company can be so unethical and shameless! Had I known, I would have bought the full insurance they pushed hard during pickup to avoid the deductible loophole. Can you imagine such a shameless company? I've rented cars abroad more than 20 times, and this is the first time encountering such an infuriatingly shameless company. Even if it costs ten times more, I would want to take them to court!
    Read More >
  • Ursula Partridge

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Quite patient, there were two staff members, and the queue time was not long.
    Read More >
  • Crystal Service

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The store was terrible; they seemed to give Chinese customers a hard time. The Chinese person in front of me also had to pay extra. They refused to accept Chinese translations, KIDA international driving permits, and the international permits provided by the rental platform. It wasn't an issue with the translations but rather their way of forcing you to buy full insurance. If the license was not valid, they shouldn't have rented the car to us. However, they required us to buy insurance after renting the car, indicating that they lure customers with low car prices on the website and create various issues during pickup. I often rent cars with an international license in Europe and the US without problems. In Germany, I've never had issues with other companies, but this store caused trouble the first time I tried to rent.
    Read More >
  • Harlan Law

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Not bad, got a free car upgrade, the car was quite new. The insurance was a bit expensive, $21 per day for full coverage, but it was more convenient than third-party options.
    Read More >
  • Archer Broad

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The company is great
    Read More >
  • Thera Jeames

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Couldn't rent a car, they didn't recognize the international driver's license from the rental company! It was a disaster.
    Read More >
  • Todd Southey

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The rental company is Global Drive.
    Read More >
  • Zachary Congreve

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    I arrived at the Global Drive rental office at 7:30 AM. There were two staff members present; one was assisting a customer while the other was doing nothing. I waited in the queue for about 20 minutes before the idle staff member attended to me.
    Read More >
  • Gustave Gold

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    An Asian staff member had a very bad attitude.
    Read More >
  • Jerry Lucas

    Frankfurt

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Service staff recommended purchasing unnecessary products
    Read More >
  • Barret Sander

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good attitude
    Read More >
  • Parker O'Connor

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Waited in line for over an hour
    Read More >
  • Tony Barrett

    Frankfurt

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    I brought my driver's license and the free international driving permit translation certificate from Zuzuche, but I didn't get the German sworn translation certificate. As a result, the German car rental company required me to take full insurance or I wouldn't be able to rent the car. I was in a hurry and didn't have time to argue, so I ended up paying over 200 euros for insurance for 6 days while the car rental itself was just over 150 euros! Last time I used rentacars.com in Germany and paid directly on the website, then went to sign the contract and got the keys without anyone asking about the sworn translation certificate or insurance.
    Read More >
  • Polly Spenser

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    For the past few years, I have been traveling to Germany and Switzerland every January. This is my second time renting a car at Frankfurt Airport. Buchbinder is located right inside the airport, making it easy to find. The staff were very nice throughout the process. Picking up the car from the garage was convenient, and the car was new and well-equipped. Everyone was very satisfied!
    Read More >
  • Alvis Abe

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Reasonable price!
    Read More >
  • Osborn Nico(l)

    Frankfurt

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The staff's attitude was quite average. The queue wasn't long, but the processing speed was relatively slow.
    Read More >
  • Everley Evan

    Frankfurt

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The service staff were unfriendly to Chinese customers and their English was poor. They insisted we upgrade our car and pay extra to switch from a manual Ford Focus to an automatic, adding full insurance which cost over 320 euros.
    Read More >
  • Keith Reynolds

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Almost no waiting in line, and when they tried to upsell insurance, they were fine when we told them we had already bought it elsewhere.
    Read More >
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