From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5277729004
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5277729004
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ACE Rental Cars, Christchurch Airport Car Rental

ACE Rental Cars 800+ ratings, 6 reviews

Christchurch, Canterbury, New Zealand

6.6 / 10 Average

ACE Rental Cars - Christchurch Airport Information, Car Rental Instructions & Policies

Address

166 Orchard Road, Harewood, Christchurch

Telephone

+64 3 360 3270 / 0800 502 277

Pick-up Instructions

The ACE Rental Cars - Christchurch Airport car rental location is located out of the airport

You can arrive of ACE Rental Cars - Christchurch Airport car rental by free shuttle bus.

Complimentary pick-up and drop-off service to our Christchurch Airport branch for customers from 7:30 am to 5:30 pm. The shuttle operates to Christchurch airport domestic & international terminals and Christchurch airport accommodation. CUSTOMERS ARRIVING AT CHRISTCHURCH AIRPORT Call 0800 502 277 (+64 3 360 3270) to arrange a pickup to by a Ace Rental Cars shuttle to collect their rental car, after collecting your luggage exit the terminal and make your way to door 2, near the regional arrivals/departures lounge where the shuttle will pick you up.

Drop-off Instructions

Shuttle service to Christchurch Airport domestic and Christchurch Airport international terminals from 7:00 a.m. to 5:45 p.m. DEPARTING FLIGHTS Allow an additional 30 minutes prior to flight check-in time for vehicle return & transfer to terminal.If returning your vehicle outside of business hours simply park outside our Christchurch Airport branch, lock the car and place keys in drop box on the far left side of the front entrance in the corner. Please note that our courtesy shuttles are not available outside of business hours and you will need to make your own way from the Christchurch Airport branch. IMPORTANT Leaving the car in the Airport Carpark will cost $60 in addition to all hourly parking charges incurred.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
NZD 5/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 10/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 10/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
NZD 10/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 10/day

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

ACE Rental Cars does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

NZD 5500-5900 for other car models.

NZD 5500 for Peugeot 3008 Aut.,

Theft Insurance Excess differs by car model:

NZD 0 for other car models.

NZD 5500 for Peugeot 3008 Aut.,

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.2 mi from Christchurch Airport

Hotels

0.8 mi from North South Holiday Park

1.1 mi from Sudima Christchurch Airport

5.3 mi from Fino Hotel and Suites

FIND ME A CHEAP RENTAL
Map view of ACE Rental Cars Store Location
coordinates: -43.475916 172.554778

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.6 / 10 Average

  • Vehicle condition: 1.6
  • Vehicle cleanliness: 1.6
  • Spaciousness: 1.6
  • Counter staff: 1.6
  • Pick-up location: 1.3
  • Drop-off location: 1.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • M.Sei

    Christchurch

    9.6 /10 Excellent

    Reviewed: Sunday, January 5, 2025

    Like: It was my first time in Christchurch and loved it but it was sad to drive through the city and there was hardly anyone around. The city is still recovering from the devastation of the earthquake and i got teary when i saw the church still in rubble
    Dislike: Loved everything about my trip
    Read More >
  • Ruth Moore

    Christchurch

    2 /10 Poor

    Reviewed: Sunday, January 5, 2025

    The store staff had a very bad attitude. As soon as they saw I was a Chinese person with limited English, they were extremely impatient. I hadn't even finished speaking and they already started talking over me. Terrible service.
    Read More >
  • Kama Boswell

    Christchurch

    6 /10 Average

    Reviewed: Sunday, January 5, 2025

    There is no service counter at Christchurch Airport. Due to our flight being delayed, we couldn't pick up the car on time. The car was handed over to another rental company but wasn't transferred in time. This resulted in us having to go back to the airport the next morning to pick up the car. The staff had a very indifferent attitude, as if it wasn't their responsibility.
    Read More >
  • Norma Gibbon

    Christchurch

    4 /10 Average

    Reviewed: Sunday, January 5, 2025

    No Chinese service and no assistance provided when the pickup location was hard to find.
    Read More >
  • April Daniel

    Christchurch

    10 /10 Excellent

    Reviewed: Sunday, January 5, 2025

    Attentive service with Toyota
    Read More >
  • Murray Isaac

    Christchurch

    8 /10 Very good

    Reviewed: Sunday, January 5, 2025

    Arrived late at night, and there was someone waiting, which was nice
    Read More >
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