Yes Rentals, Christchurch Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Yes Rentals - Christchurch Information, Car Rental Instructions & Policies

Address

152-154 Orchard Road, Harewood, Christchurch 8053, NZ

Telephone

+6492171001

Pick-up Instructions

The Yes Rentals - Christchurch car rental location is located out of the airport

Please contact the staff to pick you up to Yes Rentals - Christchurch car rental when you arrived.

Christchurch International & Domestic Terminal 1.Once you have collected your luggage, please call for collection by our courtesy shuttle (0064 9217 1001). 2.Please make your way to Door 2, past the Air New Zealand check-in counters (Towards domestic arrivals/departures) 3.Please wait at courtesy shuttle area which is outside Door 2. And wait for the shuttle vans and signal the driver. You will be transferred to our office for vehicle collection. Note: The reception working hour is 08:00 to 18:00. The last free shuttle pick up(from the airport to the branch) or drop off(from the branch to the airport) is 17:30. If you call us to request for shuttle pick up or drop off between 17:30 to 07:59, the 45NZD off-hour services fees per time will be applied. And off-hour service fees are not refundable.

Drop-off Instructions

Business hour return address: 152 Orchard Road, Harewood, Christchurch 8053. Make sure you have fueled up your vehicle to the same level as when you picked it up to avoid a refueling service charge (NZD$25). The nearest gas station to our Christchurch Airport branch is BP 661 Russley Road Make sure the vehicle is left in a clean & tidy state - we don't expect it to be fully groomed, but a general clean and tidy will help to avoid an additional charge. After checking the above, simply drop the keys off to the branch staff who will do a 2-minute final handover process and your away! Our Airport Shuttle service does work both ways - simply ask for a lift back to the airport when dropping off your vehicle. Note: The last free shuttle is leaving at 17:30. If you request for shuttle drop off between 17:30 to 07:59, the 45NZD off-hour services fees per time will be applied. And off-hour service fees are not refundable.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of NZD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Tire chains rental

Prices and inventory depend on local stores.

To be confirmed

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

Please notice that a one-way fee will applies if you return the car to other branches in other islands.

Ferry Transportation: Allowed

Yes Rentals allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess:

NZD 4900

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Christchurch Airport

Hotels

0.5 mi from Sudima Christchurch Airport

1.2 mi from North South Holiday Park

5.1 mi from Fino Hotel and Suites

FIND ME A CHEAP RENTAL

Map view of Yes Rentals Store Location

coordinates: -43.4835355 172.5516226

Guest Reviews

Total points： 6.9 / 10 Average

Vehicle condition: 2.7
Vehicle cleanliness: 1.4
Spaciousness: 1.5
Counter staff: 2.4
Pick-up location: 1.4
Drop-off location: 1.3
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

S.Busby
Christchurch
9.7 /10 Excellent
Reviewed: Sunday, December 22, 2024
Perfectly suited to my day trip to Christchurch
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Anonymous
Christchurch
4.7 /10 Average
Reviewed: Sunday, December 22, 2024
空港に迎え来るまでにかなりの時間1時間半から2時間が掛かっていたこちらは便も伝えているし、待っていても良いのではないかとも思う。
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Ashok Motwani
Christchurch
9 /10 Excellent
Reviewed: Sunday, December 22, 2024
Everything was perfect Excellent service , Professional and helpful. Courteous staff.
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S.Nicholls
Christchurch
6 /10 Average
Reviewed: Sunday, December 22, 2024
They charged me $250 for a minute (less than 1mm) chip on the windscreen that I don't think I was responsible for.The car was quite old 130000klms on the speedo. There were several other minor chips on the windscreen, I don't believe it warranted any attention.
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Adonis Stella
Christchurch
4 /10 Average
Reviewed: Sunday, December 22, 2024
Accidents are sometimes unavoidable, but their handling of the incident was very disappointing and showed a complete lack of service awareness. While it is understandable to take back the vehicle after an accident, it's unacceptable to suddenly terminate the remaining 17-day rental and not refund any money, which is an unfair term and behavior. As a car rental service, there is no protection for the customer's interests. This made it extremely difficult to maneuver without a car abroad. There was no reminder at pickup about how the rental company would single-handedly handle any potential accidents.
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Sophia Buckle
Christchurch
2 /10 Poor
Reviewed: Sunday, December 22, 2024
An unreliable car rental company. Without prior notice, they suddenly required a driving test at the pickup, where failing 5 out of 66 questions means you can't get the car and the rental fee is not refunded. We flew from our home country to Christchurch, exhausted and hungry, arriving at the car rental place at around 4 PM, with the office closing at 6 PM. There was no way we could pass this test in such a short time. Even for a domestic driving test, we need days to study. The company could have at least emailed a few days in advance. The car we got had over 100,000 kilometers on it, with severely worn tires. When we pointed it out, the office claimed the tires were fine. Being unfamiliar with the place, and considering it better than having no car, we reluctantly accepted. When returning the car, there was a small scratch on the door, and repair cost over 3,000 NZD, which is more than 13,000 RMB. Although insurance covered it, it felt like we were being scammed by this rental company.
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Iris Gallup
Christchurch
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Extremely bad, not just bad, extremely terrible!! Do not choose this car rental company at any cost! They set various traps for you and then overcharge you. They specifically source ancient second-hand cars, over 10 years old! This wasn't shown on the booking page at all, and the car rental platform has serious issues for not informing customers about the condition of the cars in advance, misleading consumers.
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Vera Robbins
Christchurch
2 /10 Poor
Reviewed: Sunday, December 22, 2024
The car model was too old. On the first day, they gave me a small car that was not the model I had booked. They told me to come the next day to exchange it and even asked if I had refueled it, which was quite annoying. The service was just mediocre; customer service would respond when it came to regular procedures and charges, but when I needed to exchange the car or ask about the car's features like Bluetooth, they ignored my WeChat messages and didn't answer calls. If there are other options, avoid choosing Yes Rental if possible.
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Oswald Norris
Christchurch
2 /10 Poor
Reviewed: Sunday, December 22, 2024
EZU Car Rental is run by Chinese people, and they intentionally extort other Chinese! Their customer service presents a lengthy English contract when customers pick up the car, rushing them to sign it, knowing they don't have time to read it completely. Customers assume the contract is the same as the one from the official car rental website. However, after signing, they don't give the customer a copy of the original contract. When returning the car, they find various reasons to charge high extra fees, like an outrageous cleaning fee of $200, while the official contract states only $20. If the customer refuses, they threaten to cancel the airport drop-off service, forcing customers to catch a taxi to the airport at their own expense. This company lures domestic tourists with low rental prices and then scams them during the drop-off, extorting fellow countrymen. Shameful and despicable! I will publish my experience on Xiaohongshu to warn more fellow travelers about their ugly tactics.
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Jerry Lucas
Christchurch
4 /10 Average
Reviewed: Sunday, December 22, 2024
The staff service was excellent, but the car was very damp and had an unpleasant smell.
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Aurora Rhodes
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The staff were very friendly.
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Spencer Toland
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
I am very satisfied with the overall service. Right after landing and collecting our luggage, there was a shuttle service to pick us up. In less than ten minutes, we arrived at the store, completed the paperwork, and picked up the car. The staff was very friendly and explained in detail how to drive a hybrid car and New Zealand's traffic rules. They also gave me a New Zealand driving guide, which I found very useful since the rules are different from those in my home country. The car was also very fuel-efficient, which is great because gas prices in New Zealand are quite high. This saved me a lot of money. Overall, I am very satisfied and will choose Yes Rental next time I come!
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Belle Lynch
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Fitch Euphemia
Christchurch
6 /10 Average
Reviewed: Sunday, December 22, 2024
We picked up the car around 6:30 due to our flight. Domestic flights to Christchurch usually land after 6 PM. By the time we cleared customs and got our luggage, it was late. The rental company charged us an extra 45 dollars for picking up the car after their closing time of 6 PM, which I find unreasonable.
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Beacher Leigh
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Convenient and relatively low-priced.
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Kenneth Temple
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied. The pickup and drop-off location at the airport is easy to find. The car pickup and return process is quick, the car is in good condition. Highly recommended.
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Ivan Keppel
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Received a free upgrade to a Toyota hybrid. The car was in great condition, had enough power, and was easy to handle. Very satisfied.
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Marvin Curme
Christchurch
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Convenient and fast pickup and return, airport shuttle service.
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N.Martin
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Car was fine however I used chains but no mat was provided so some mud got into the car.
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ボタさん
Christchurch
7 /10 Good
Reviewed: Sunday, December 22, 2024
チェーンの費用がもう少し安ければ良かった。
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Sonya Taylor
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
yes would use again
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