YESAWAY, Christchurch International Airport Car Rental

YESAWAY - Christchurch International Airport Information, Car Rental Instructions & Policies

Address

153 Orchard Road, Harewood, Christchurch 8051

Telephone

+6433585740 / +6421353383

Pick-up Instructions

The YESAWAY - Christchurch International Airport car rental location is located out of the airport

Please contact the staff to pick you up to YESAWAY - Christchurch International Airport car rental when you arrived.

Daytime Pick-up (08:00 AM-06:00 PM): 1. Upon arrival at Christchurch Airport, please call +64 21 353383 or +64 3 3585740 to arrange pick-up. 2. After collecting your luggage, head to Exit Door 2 and wait for our shuttle. 3. Only 5 minutes away from the airport. For After-Hour Service: To arrange after-hour pick-up, please fill in your information using the following link: https://www.yesaway.com/nzfillinform/. Alternatively, contact our staff directly at 03 358 5740 at least one day prior to your arrival.

Drop-off Instructions

Return during the daytime (08:00AM-6:00PM): 1. You are required to return the vehicle to our Christchurch Airport branch at 153 Orchard Road, Harewood, Christchurch. 2. We offer a complimentary transfer service to the airport terminal or your hotel or motel near the airport (within 3km).

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 65 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 15 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

NZD 8/day

capped at NZD 80

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

Permission to cross the island

Ferry Transportation: Allowed

YESAWAY allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Christchurch Airport

Hotels

0.9 mi from North South Holiday Park

1 mi from Sudima Christchurch Airport

5.3 mi from Fino Hotel and Suites

FIND ME A CHEAP RENTAL

Map view of YESAWAY Store Location

coordinates: -43.4764447 172.5536247

Location Images

YESAWAY-Christchurch International Airport-146236-feeder_bus

The Shuttle Bus

YESAWAY-Christchurch International Airport-146236-pickup_guide

Pickup Sign

Guest Reviews

Total points： 9.1 / 10 Excellent

Vehicle condition: 5.3
Vehicle cleanliness: 5.1
Spaciousness: 5.2
Counter staff: 5.4
Pick-up location: 5.1
Drop-off location: 5.3
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Muhammad
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: The car is new and good condition
Dislike: The GPS was provided, but in the advertisement, it does not mentioned that the GPS is chinese version only. They should mentioned that info up front. However in general i am satisfied
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Anonymous
Christchurch
8.2 /10 Very good
Reviewed: Sunday, December 22, 2024
Like: Seamless and easy service
Dislike: Nothing
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A.Smit
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: Good service, thanks.
Dislike: Value for money.
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A.Seavill
Christchurch
9.6 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: Great new vehicle
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L.Wilson
Christchurch
9 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: Everything was easy and the staff were all very helpful and kind
Dislike: We didn't realise we could have got a free collection from the airport so we walked there in the morning at 5am and then found out they would have come got us if we had called.
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K.Patel
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: Very friendly staff, good value for money.
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D.Nicholas
Christchurch
9.6 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: Staff were friendly to deal with. Car was good small size for it was just me travelling. Performed well driving on highways
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M.Filipovic
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: Quick
Dislike: Hm.
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E.Kumar
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: Friendly staff and great vehicle. Also the service was quick and easy.
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Y.Flint
Christchurch
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Dislike: The separation of responsibility for vehicle insurance from vehicle hire needs to be addressed to provide a user-friendly hire.
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No Name
Christchurch
9.4 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: 車種指定ができたこと。十分な荷室が確保された車種が事前指定できることで、3人分の荷物の搭載を心配する必要がありませんでした。
Dislike: この店舗の問題ではありませんが、私はこの車のシートで長時間運転していると、重度の腰痛となりました。
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M.Stow
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Like: Threw in a GPS. Great pickup service even after hours and in early drop off. Super friendly and very helpful.
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C.Howsan
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The staff at yesaway were amazing. Such friendly and comforting natures. They gave my girls some stuffed toys. Made the process so easy and quick. Very clear on their instructions and guidance. Such lovely kind ladies with great sense of humour. Will definitely use them again. Highly recommend yesaway 10/10.
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Anonymous
Christchurch
9.3 /10 Excellent
Reviewed: Sunday, December 22, 2024
The staff were super helpful and it was a great price for a last minute rental.
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Fletch
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The staff were lovely and even offered us an umbrella to keep in the car as rain was forecast. The Mercedes car we booked was involved in an accident a couple of days before we arrived but we were notified in advance and adequate replacement was provided with fuel included. It was refreshing not to deal with the big corporate rental companies.
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L.Lau
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
staffs' service very nice & friendly, explanation very clear also. Intro and keep asking us to take care when driving in the NZ. The ways to connect with them are very convenient ,easy and flexible.
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Sarah
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very helpful friendly staff
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Anonymous
Christchurch
9.3 /10 Excellent
Reviewed: Sunday, December 22, 2024
Helpful staff, easy process, car was great.
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A.Young
Christchurch
7.7 /10 Good
Reviewed: Sunday, December 22, 2024
The car went well no problems. Plenty of room for all our luggage. The booking process was easy and staff very helpful. My only concern was I think the satnav is out of date.
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E.Malkova
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Thank you heaps guys! Great service! Would highly recommend Yesaway!
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C.Mylo
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Everything was perfect and satisfying
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T.Nightingale
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great service. The car was really perfect and made our trip so enjoyable
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L.Brown
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
We hired a Yaris and it was awesome! Cheap, easy to drive, comfortable and smooth. Pick up from airport was easy, drop off was easy. I’m going through Yesaway again. I think they will be my one stop rental car shop from now on. Twice hired through them and both times very successful.
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Ellen
Christchurch
8.7 /10 Very good
Reviewed: Sunday, December 22, 2024
Car rental was great but car probably needed a slightly better clean. Had dirt on the outside
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S.Nantamontry
Christchurch
6 /10 Average
Reviewed: Sunday, December 22, 2024
The only thing I like is the car. We got the car as expected. The Chinese staffs, though they are not rude, got attitude. The YESAWAY counter is not inside the airport, you need a pick-up and drop-off service from them.
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Mammatt Sora
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great people and lovely car, we really enjoyed the whole experience, they were very friendly, honest and quick to pick up/drop us in the airport. The rental location is actually close about 1 km from the airport so can be walked if easily if you dont have large luggage. The process was straightforward and the helpdesk ladies were all very helpful. Highly recommended.
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S.Macaulay
Christchurch
8.7 /10 Very good
Reviewed: Sunday, December 22, 2024
Yesaway’s excess of $3000 is a bit high, but everything else was great
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jbkly
Christchurch
9 /10 Excellent
Reviewed: Sunday, December 22, 2024
Good value for money, staff were professional and very helpful, easy and fast process. Nice amenities included in the vehicle such as umbrella, phone charger, and phone mounts. The only negative was that the vehicle had a smell inside. Would definitely use YesAway again.
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R.HE
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The condition is good, nice car
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k.cotter
Christchurch
9.7 /10 Excellent
Reviewed: Sunday, December 22, 2024
Please Check to make sure the wind screen fluid is full as our car did not have any fluid.
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Anonymous
Christchurch
9.3 /10 Excellent
Reviewed: Sunday, December 22, 2024
Car had no problems runs very well.
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Z.Bray
Christchurch
9.3 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great car, friendly staff. only down side is that the tyre went flat as it had a slow leaking nail in there, there was no way of knowing if the nail was in there before we picked the car up or after... effectively doubled the cost of the rental
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Sollie
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great Service from the counter staff. Easy and quick to pick up and drop off. Lovely extras like a charger where a great bonus!
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Daryl
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Had a great experience with Yesaway, called on arrival and shuttle arrive within 5 mins. Arrive at office and the process was easy and quick, staff explained the agreement, sign a few papers and I got the car a few mins later, was clean and had an umbrella, charger and phone holder for use. Return was easy as well, a quick inspection of the car and we were on the way to the airport. Overall, great customer service, amazing value as well and car in great condition.
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J.Chahal
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Cheap but best service and fast service then manny big rental companies
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B.Mekhaiel
Christchurch
9.7 /10 Excellent
Reviewed: Sunday, December 22, 2024
Wonderful staff & all the extra you need to drive safely, they supply it for free. Excellent service. Very happy
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I.Chand
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Amazing customer service
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AKN
Christchurch
7.7 /10 Good
Reviewed: Sunday, December 22, 2024
スタッフは中国の方がほとんどで、彼女たちは英語が流暢でしたが、こちらの拙い英語でもアプリを介しながら親切に対応してくれました。
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Anonymous
Christchurch
9 /10 Excellent
Reviewed: Sunday, December 22, 2024
the vehicle and the whole experience were both excellent, the only demerit-and it's a minor one-was that we paid online but were then charged again for the vehicle at the counter. But the staff caught the mistake and quickly credited the charge back
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Counter staff member was particularly helpful
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Romain Vireton
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Perfect
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Anonymous
Christchurch
9 /10 Excellent
Reviewed: Sunday, December 22, 2024
I had a little trouble understanding the girl on the phone telling me where the pick up point was. Suggest texting directions so we have them the minute we get off the plane.
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Kate Taylor
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
We needed a car to get us up the to the ski hill this season and this car did just that. An excellent vehicle and service received from Yesaway. The car was spotless and only had a few thousand km’s on the clock. A first for us in New Zealand, as most rental cars here have been around the clock a few times. Thanks Yesaway. We will be back.
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S.Rogers
Christchurch
9 /10 Excellent
Reviewed: Sunday, December 22, 2024
The extras inside the car are thoughtful.
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M.Zebrowski
Christchurch
9.7 /10 Excellent
Reviewed: Sunday, December 22, 2024
It was really nice experience. Helpful staff and good car
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
They rang me to say the shuttle was on the way to pick me up, smooth pick up of car, polite and efficient. Toyota yaris was great for 2 of us. Very happy.
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David
Christchurch
9.3 /10 Excellent
Reviewed: Sunday, December 22, 2024
More attendance staff to introduce the car conditions and pre-inspections with the clients,
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I.Brennan
Christchurch
7.3 /10 Good
Reviewed: Sunday, December 22, 2024
The first car broke down in dangerous circumstances. Complete electrical failure which affected break and steering systems and rendered the car undrivable. Road side assistance took 7 hours and replacement car 24 hours. The whole process had financial implications for us. After I returned the second car YESAWAY advised that I had additional money to pay as petrol tank on first vehicle was not full as per agreement. Given the car had broken down causing me hugh cost and inconvenience and was probably not roadworthy when they hired it to me is a bit rich. Having taken the money they will not respond to my emails.
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P.Goviel
Christchurch
6.7 /10 Average
Reviewed: Sunday, December 22, 2024
Car was old and too small. uncomfortable to sit. Not used to driving old style.
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Ed Geordie
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great service attitude
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Gwendolyn Elinor
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
There was a rental company staff waiting for us in the arrivals hall right after we got off the plane. After gathering a family from the same flight, she drove us to the rental car point, which took only a few minutes. During the drive, she explained the traffic rules in New Zealand. Upon arrival, an employee immediately helped us with the procedures without any wait or pressure to purchase additional products. The service attitude was excellent.
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Jonas Wilson
Christchurch
6 /10 Average
Reviewed: Sunday, December 22, 2024
Acceptable
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Antonio Lancelot
Christchurch
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Very dissatisfied! Extremely dissatisfied! The staff in Christchurch knew we would miss our flight but still insisted we drive 5 kilometers to refuel, even though the tank was almost full. Going out to refuel again caused us to miss our flight, resulting in significant losses! Very unhappy with the staff's service attitude! Heartless...
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Ted Margery
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very convenient, picked up the car upon arrival, the whole process took just 10 minutes.
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Martina Beck
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Dempsey Aled(k)
Christchurch
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Very professional, no unnecessary chatter.
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Jenny Carrie
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The lady picked us up at the airport
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Irene London
Christchurch
2 /10 Poor
Reviewed: Sunday, December 22, 2024
The car was decent, but the service was terrible. There were some unexpected issues, and we had to return home immediately, so we had to return the car in another location, which cost over 2000 yuan. Additionally, the 20-dollar airport shuttle fee was frustrating. The staff at the rental office were only interested in taking photos and endlessly documenting everything. We needed help with our luggage due to our physical condition, but were ignored. The service attitude was very poor.
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Bertram Nahum
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Excellent experience, especially the customer service. They were very responsible, even delivering a forgotten cup to the hotel personally. Absolutely five-star service.
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Dana Frank
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The staff will first brief you on traffic rules and driving precautions.
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Dora Den(n)is
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
It's okay overall
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Humphrey Birrell
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The service was good, but some contract terms were not explained in advance.
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Flora Bess
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Fast and polite
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Arlen Tracy
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Quick and convenient communication. Great pickup service from the airport!
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Elaine Burns
Christchurch
2 /10 Poor
Reviewed: Sunday, December 22, 2024
We provided the international driving license certification arranged by the car rental service, the white booklet one, but they still told us we didn't have any certification. It took an hour. Just arrived from Auckland to Christchurch, and the international companies didn't need any of that.
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Tom Funk
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied, thumbs up! Highly recommend!
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Mabel Fielding
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Good service, very patient
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Kim Bennett
Christchurch
6 /10 Average
Reviewed: Sunday, December 22, 2024
The service during pickup was fine, but during return, we encountered a Chinese girl for the car inspection who didn't say a word throughout. After dropping us off at the airport, she didn't help with the luggage, which was okay, but she didn't say anything or get out of the car. She didn't even greet us. The basic service was not met, very different from our experience in Auckland. Please improve, thank you.
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Jocelyn Wild
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Renting and returning the car was super convenient, communication was seamless, point-to-point service, and the car was in good condition. Highly recommended!
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Robin Darwin
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied!
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Poppy Sidney
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great service attitude
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Hilary Rusk
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Agnes Powell
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Pretty good
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Rupert Hansom
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The car was very new, the hybrid was fuel-efficient, it had a rearview camera, a steering wheel lock, and the staff answered all questions.
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Charlotte Birrell
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Satisfied
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Omar Hazlitt
Christchurch
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Good
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Haley Hansen
Christchurch
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Good
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Dale Clapham
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great, smooth communication
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Myrna Monroe
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Excellent service!
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Catherine Connor
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
This is my second time booking with this rental company and I am very satisfied.
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Myron Hewlett
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Satisfied
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Penny DuBois
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The customer service was excellent.
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Marico Sheridan
Christchurch
6 /10 Average
Reviewed: Sunday, December 22, 2024
The rental company offers shuttle service to the terminal, and the experienced older Chinese staff provided excellent service!
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Kristin Paul
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Arrived at the airport, and the staff picked me up. It was great.
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Bishop Franklin
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied, friendly service.
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J.Patel
Christchurch
9 /10 Excellent
Reviewed: Sunday, December 22, 2024
Car was in excellent condition
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Arno Harriman
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Anonymous
Christchurch
6 /10 Average
Reviewed: Sunday, December 22, 2024
Yesaway itself was OK - It just wasn't what I had booked
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M.Guan
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
They give clear instructions proactively and response timely. Only thing is the finance part made me a bit concern that they didn't receive the funding from Qeeq in time and double charged me on additional driver fee and requested me to get refund back from Qeeq. This might be internal process between Yesaway and Qeeq to be improved. Too troublesome for me to work on the refund between the 2 companies.
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