Dollar, Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Dollar - Information, Car Rental Instructions & Policies

Address

San Francisco Airport

Telephone

Pick-up Instructions

The Dollar - car rental location is in terminal

You can arrive of Dollar - car rental by free shuttle bus.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 100 years old

Young Driver Fee applies at 20 - 25 years old with charge of USD 29 - 37.18 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 999/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 13.5/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 13.99/day

capped at USD 98

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 13.99/day

capped at USD 98

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 13.99/day

capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

The renter must have a valid driver's license and rental record to cross the border into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from San Francisco Airport

Railway Stations

1.5 mi from Caltrain - Millbrae Station

Hotels

11.2 mi from Americania Hotel

11.3 mi from Yotel San Francisco

11.6 mi from Rodeway Inn Civic Center

Other Landmarks

10.4 mi from Mission Dolores

11.3 mi from San Francisco City Hall

12.1 mi from InterContinental Mark Hopkins San Francisco

FIND ME A CHEAP RENTAL

Map view of Dollar Store Location

coordinates: 37.6189 -122.375

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Adelaide Rockefeller
San Francisco
2 /10 Poor
Reviewed: Thursday, September 19, 2024
I opted for full-to-full fuel and refueled within 5 miles before returning the car, paying cash to fill up the tank. When returning, I provided the fuel receipt, and the inspection person used a scanner, issuing a slip indicating fuel level 3 out of 8 and a total of -181 USD. I found out after I returned home that they claimed I didn't fully refuel the tank, as it was only three-eighths full. Since it was my first time renting a car and my English isn't great, I asked if I didn't need to pay anything and if the money would be refunded to my credit card. The person said yes, so I didn't keep the receipt. In the end, I discovered that 181 USD had been charged to my credit card.
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Dave Winifred
San Francisco
6 /10 Average
Reviewed: Thursday, September 19, 2024
Not bad
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Miles Judson
San Francisco
4 /10 Average
Reviewed: Thursday, September 19, 2024
The car was in good condition, but it wasn't properly cleaned when delivered. The staff at the counter tried to trick us into buying additional services. We had to escalate to higher management to resolve the issue.
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Hugo Bridges
San Francisco
6 /10 Average
Reviewed: Thursday, September 19, 2024
The staff had a good attitude, but at the pick-up counter, they quickly pushed additional unnecessary items into the bill for you to sign. I only noticed at the pick-up spot that they had added nearly $200 worth of things like Roadside Assistance. I went back to cancel everything, and the woman at the counter was rather unhelpful, saying things like 'If something happens, you'll be personally responsible' to try and dissuade me.
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Gale Stone
San Francisco
6 /10 Average
Reviewed: Thursday, September 19, 2024
Pickup at San Francisco International Airport took about 30 minutes of waiting in line, which felt a bit long. Service attitude was average. Return at Los Angeles International Airport was very quick and extremely friendly. Despite clearly stating that we did not need the option of purchasing a full tank of gas and returning the car empty, it was still included in the bill. It was only removed after reiterating our preference. We received a Nissan Qashqai instead of the reserved Ford Escape, which was disappointing because we wanted to drive an American car. After using it, the car's condition felt average. The car had over 40,000 miles on it at pickup. The trunk was full of luggage with three people in the car. Given the higher speeds in the US, we didn't expect this car to accelerate quickly. On several-mile-long uphill stretches in the west, even with the gas pedal to the floor, it only reached about 70 mph, which felt weak. On continuous downhill segments, although we slowed down to avoid frequent braking, the brake pads still felt hot, causing noticeable shaking during braking. After driving on flat roads for a while and allowing the wind to cool the brakes, it improved slightly.
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Jonas Wilson
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
There's a quick rail system from San Francisco airport to the car rental point, which is very convenient. However, the car return location at Los Angeles airport was changed and there was no notification, so it was impossible to find the place based on the address given in the order.
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Len Carter
San Francisco
6 /10 Average
Reviewed: Thursday, September 19, 2024
The service was acceptable, but the line was too long, and the process was too slow. It took almost an hour to pick up the car.
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Julian Holt
San Francisco
8 /10 Very good
Reviewed: Thursday, September 19, 2024
The car pickup went smoothly. When returning the car at Los Angeles airport, we found that the return location had changed, which took some time. Overall, although the company is not large, the service is acceptable, and the car condition is good.
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Caesar Dunlop
San Francisco
8 /10 Very good
Reviewed: Thursday, September 19, 2024
Satisfied, but there was no notice that the car must be returned with a full tank, which caused me to pay full price for half a tank upon return.
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Louise Rosalind
San Francisco
2 /10 Poor
Reviewed: Thursday, September 19, 2024
We can tolerate waiting in line for an hour to pick up the car, we can tolerate being forced to buy a full tank of fuel, we can tolerate being persuaded to purchase $70 worth of insurance, and we can tolerate being talked into buying a $70 so-called San Francisco bridge toll. But what we absolutely cannot accept is that we booked a 3.6L all-wheel drive Jeep, and the rental company provided us with a 2.4L front-wheel drive small SUV, a GMC, claiming that both cars were of the same grade. This is simply deceiving customers and gave us an extremely unpleasant experience on mountain and gravel road trips. We will never consider this rental company again!
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Pearl Sailsbury
San Francisco
8 /10 Very good
Reviewed: Thursday, September 19, 2024
It's a local American company, not expensive and quite considerate. The staff are relatively friendly.
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Alma Hubbard
San Francisco
8 /10 Very good
Reviewed: Thursday, September 19, 2024
This is my third time renting a car in the US, always from Dollar. The first two times were through the Dollar UK website, and this time through QEEQ. Service is the same, no difference. Standard American car rental service. Car rental at San Francisco airport should be the standard for the US: there's a rail shuttle to the car rental building. It's more convenient than Los Angeles and Chicago. The Ford Escape seems to have a turbo engine, good on flat roads, but uncomfortable on mountain roads due to intermittent turbo engagement. I had to switch to S mode. Gas is really cheap in the US. I drove about 3000 km, costing roughly 0.6 RMB per km. In China, driving a RAV4 costs about 0.8 to 0.9 RMB per km. I used 87 octane gas, the cheapest one.
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Nelson Jerry
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
Satisfied
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Virgil Ted
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
Dollar has occasional promotions and informs us, which is great!
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Gerald Gray
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
The agent on site was very helpful. Our flight arrived in the afternoon, and the car we selected online was no longer available. They kindly recommended other models and explained the car's features and related insurance.
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Rosemary Godwin
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
DOLLAR is quite good and convenient.
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Harold Kellogg
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
Very good, very fast service.
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Wanda Copperfield
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
It's acceptable.
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Quincy Lena
San Francisco
8 /10 Very good
Reviewed: Thursday, September 19, 2024
Pretty good
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Haley Hansen
San Francisco
2 /10 Poor
Reviewed: Thursday, September 19, 2024
This was my first international car rental, and I lacked experience. At the store, the staff said the model I booked wasn't available. They should have upgraded us for free to a larger model, but the staff insisted we pay more. They didn't explain properly that the extra payment was in addition to the original rental fee. After communicating with the rental company, we paid for one day of the upgrade and then swapped the car at the airport the next day. Overall, Dollar is a small company with tricky staff, and I avoided them for future rentals.
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Megan Marjory
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
Very fast
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Hardy Malachi
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
Excellent
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Eugene Priestley
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
Very convenient
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Theresa Crane
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
Simple procedures. After exiting the airport, a free shuttle bus takes 5 minutes. All rental companies are in one building, few people, fast car handover, new car condition, very satisfied.
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