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Last updated on: April 9, 2025
43Rental Locations
16Airport Locations
Map View of Car Rental Locations in San Jose
Budget
8.0/10
AVIS
8.6/10
Thrifty
8.6/10
Dollar
8.3/10
Alamo
9.1/10
Europcar
10.0/10
FOX RENT A CAR
7.2/10
Hertz
8.8/10
Enterprise
8.5/10
ACE
7.2/10
PAYLESS
5.8/10
National
5.0/10
Reviewed: October 26, 2024
Overall satisfactory, but there aren't many good car options. Since there was no Camry available, I chose the Malibu, which was fine for city driving.
Reviewed: October 11, 2024
Satisfied! They provided a free upgrade to a better car model.
Reviewed: January 1, 2025
The efficiency at SJC airport is really too slow! Make sure to leave at least 3 hours. The staff has a good attitude though.
Reviewed: June 16, 2020
Hidden insurance fees were not disclosed by the staff. They concealed this from customers. The customer service was unhelpful, making me suspicious they might be colluding for profit. I will not use their services again.
Reviewed: March 4, 2025
I have always liked Thrifty; their service is efficient and enthusiastic.
Reviewed: December 4, 2024
Overall, very satisfied. However, during pickup, there was an Indian lady who replaced the previous staff, trying to sell road assistance insurance with a tough attitude. Not as good as the previous representative.
Reviewed: October 24, 2024
Dollar doesn't pressure you to upgrade your car. Last time at San Francisco Airport, Thrifty kept suggesting I pay extra to upgrade to a Kia sedan because the staff thought the car I rented was too small to fit all the luggage and passengers. In reality, it fit just fine.
Reviewed: February 25, 2024
I used it to take the California driving test. The additional fee is slightly higher than Thrifty, but they all use Hertz cars.
Reviewed: December 11, 2024
Very satisfied, the car pickup process was very convenient.
Reviewed: December 8, 2024
Right from the start of rental it was indicating need of engine oil change. The indicator on engine oil efficiency was showing 0%.
Reviewed: August 22, 2024
There was a very long line at the rental counter that moved very slowly.
Reviewed: February 5, 2020
The overall experience was great. However, I was overcharged $40! I didn't realize this until I got home and looked at my receipt. How do I retrieve the money that I was overcharged? I paid $83 at the time of booking, but was charged an additional $40 on top of that.
Reviewed: November 21, 2019
Car was very dirty. Also, they did not have the car I requested, and gave me a larger one which used a lot more gas. I emailed their customer service and never received a response.
Reviewed: October 22, 2019
Of all the rental places fox is by far the least user friendly. There are no counters to return car at San Jose airport. You return it to the parking garage and they walk up to you. Good thing is cars are usually upgraded but the cars I have had are pretty beat up and they do a poor job of cleaning them.
Reviewed: June 1, 2019
Excellent car condition. Car model was a good one too. Overall experience with the car that we had was great. Except their pre-fill fuel policy, where I end up keeping about $50 fuel while returning, experience with Hertz was good.
Reviewed: January 15, 2019
Only nasty surprise was the added bridge-crossing fee. $8 to cross the Golden Gate, then Hertz adds another $6 in "convenience fees". Don't know what planet they are living on but that is a 75% increase, unexpected and extortionate. Bad move, Hertz, you'll be my last choice in the future.
Reviewed: January 7, 2019
No Jeep available, they gave me a Qashqai. Not reliable.
Reviewed: September 18, 2019
Need straight forward pick up instructions & contact info.
Reviewed: March 3, 2019
Need to run contineous shuttles from airport to pickup location Or set a counter at airprt
Reviewed: May 1, 2019
They didn’t not have a car available for me when I showed up so i ended up going with hertz
Reviewed: September 5, 2018
Like: Tim was very kind, informative, friendly and patient. He was very knowledgeable about the process and Airport. He made it very user friendly.
Dislike: The vehicle was not very clean. It needed a thorough washing and better detailing in the inside.
Reviewed: October 18, 2016
The experience was mediocre. They only offered three types of cars: Kia, Hyundai, and Ford, all small SUVs.
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