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Last updated on: December 19, 2024
US$ 43/day
US$ 43/day
US$ 43/day
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35Rental Locations
12Airport Locations
Map View of Car Rental Locations in Ontario
FOX RENT A CAR
7.6/10
Thrifty
9.6/10
Dollar
8.6/10
Budget
7.7/10
Hertz
8.3/10
AVIS
8.6/10
AIRPORT VAN RENTAL
6.9/10
ACE
10.0/10
Alamo
9.3/10
Enterprise
8.0/10
Reviewed: November 16, 2024
The company billed me for the extra insurance even though I asked to decline it. They also hit me with an absurd $150 detailing fee after returning the car, even though the guy when I checked it back in said it looked good. All in all, my cheap rental ended up being more expensive than a premium car rental had I gone with a bigger brand company. Absolutely absurd. No one at Fox will respond to my emails or phone calls asking to escalate the issue up the chain. They sneakily had me sign a document adding insurance while quickly trying to finalize the booking after making me wait more than 30 minutes. I was behind one other person who was being helped when I walked in at around 10AM. Multiple other employees walking around the office, not doing anything substantial, and they just made me wait. When I finally get to the counter, I try and get through the process as fast as possible, and tell them I'm not interested in insurance as my personal car insurance will handle any problems. Then I somehow get billed an extra $100 for insurance over the duration of the trip. Absolute scam artists. I took the car to the beach. We ended up getting a small amount of sand in the carpet. When I turned the car back in, I asked if that was ok, and was told it wouldn't be a problem. Next thing I know, an added $150 detailing fee was hit on my card. There's a car wash at a gas station less than a block away from this car rental shop. I could have easily gone there, paid $20, and got the car washed and fully vacuumed out. If the guy had bothered to mention the detailing fee to me, I would have just done that and taken 10 minutes of my time and saved $130. Fox are scam artists. DON'T RENT FROM FOX
Reviewed: July 1, 2020
The car was not cleaned when we got it. Rings from a drink and it smelled horrible. It smelled liked someone peed in the car. The car was also a old crappie car. Will not recommended them. The wZit time on the shuttle and time to get the car was over 70 minutes.
Reviewed: January 14, 2020
They didnt have the Jetta so the guy downgraded my reservation instead of upgrading my reservation. (Playing Favortism) went back for the jetta the next mourning to yrade the car in since I had it for a week the jetta was there but had bad tags and this person upgraded me instead of downgrading me. Poor customer service Foxx. The first guy wanted a extra $70.00 at the time of booking or he was going to downgrade me for the same price I was being charged
Reviewed: September 14, 2023
El personal de mostrador me hizo un upgrade gratuito y me atendieron de forma muy amable
Reviewed: February 15, 2024
The process was simple, the car was in good condition, and it was a great rental experience.
Reviewed: June 15, 2024
The pickup process was simple and convenient. The car was new and very easy to drive.
Reviewed: May 15, 2023
The car was very old and in poor condition, but the service was acceptable.
Reviewed: June 19, 2024
I've used 3-4 car rental companies recently, and this one feels great. The car is new, the service is patient, and they provide helpful suggestions. DOLLAR is also good, but the worst company is FOX.
Reviewed: October 8, 2021
Great service, got a flat tire, and the store quickly provided a replacement.
Reviewed: September 28, 2020
I've used most of the car rental companies in the U.S., and I've chosen Budget the most because it's cheap and the service is good.
Reviewed: September 11, 2019
Unfortunately, we had a rather terrible experience. We got a nail in our tire, and for three girls we were stranded on the side of the road. We called the 24 hour road assistance, as we had bought the extra insurance. They said they were coming, but no one turned up. Eventually after 6 hours of no one coming, we called a friend who picked us up, and let us stay with them for the night. in the morning, i called again and the issue was sorted. it was a frightening experience, and I am only glad it wasn't dark when this happened. We also lost a complete day in Taohe, and our money on the hotel.
Reviewed: February 9, 2022
Too many hidden charges, always adding insurance fees.
Reviewed: December 14, 2023
Not many rental car customers at Ontario Airport, which is better.
Reviewed: August 19, 2018
The Asian staff member persistently tried to sell insurance very calmly. Waited 20 minutes to get the car, could be more efficient. The car was relatively new, but after 2 days the radiator temperature suddenly rose, and the replacement car was a smaller one.
Reviewed: October 3, 2019
The wait time for pickup at the airport was about 30. Got to AVR it was almost an hour to get our van. We did not get the Kia that we rented. Olivia picked us up in a Dodge Durango. She informed us she did not have a van available we have to wait. We could have the Durango for an extra $10 a day I do rent a lot of vehicles when we travel they give us what they have no extra charge. She did have a van a dodge caravan she informed us it was dirty that we could have it if we wanted. We took it we did not want to wait any longer to get to our destination. The van was filthy inside and out looked like it wasn’t cleaned in a long time. She was very rude and did not know what she was doing. When we dropped off the van we had to wait the attendant was at lunch. She apologized and she dropped us off at the airport. She was very nice n apologized for the bad service we had when we picked up the van. She was very nice and sincere.
Reviewed: August 15, 2019
Yes the car was good. The service was great and the lady Ashley was super courteous.
Reviewed: May 9, 2019
I waited a long time to be picked up from the airport and taken to the Hotel to pick up my car!
Reviewed: October 21, 2018
Overall good, but returning the car with a full tank was a bit strict, quite stingy!
Reviewed: August 29, 2018
Returning the car was quick, convenient, with no unnecessary issues or hassle.
Reviewed: August 9, 2018
Dislike: The vehicle was not Bluetooth enabled - might have been an add on that wasn't noticed at reservation time. But I typically don't use the feature but one of the first things my wife did when she entered was an attempt to connect her phone.
Reviewed: June 20, 2018
Like: Frendly personal and not much paperwork work to fill out. Definitely will rent again.
Dislike: No complaints, everything went well.
