38 Car Rental Brands at Istanbul Airport Sabiha Gokcen (SAW)

Reviewed: December 2, 2024

got a lower grade car I would say! Could have paid less for the same car

Reviewed: August 19, 2024

No

Reviewed: May 1, 2024

This car rental company is terrible, and so is the rental platform. They said the car was fine when I returned it, but they never refunded my deposit even after two months. Several thousand yuan are still not refunded.

Reviewed: April 3, 2024

It was alright.

Reviewed: March 3, 2024

Average

Reviewed: July 28, 2024

Absolutely do not rent from this company. They lure you with low prices and then scam you with the deposit. The basic insurance they offer has a deductible, and at the store, they push their own insurance. I declined and paid a deposit of 900 euros. They said this would cover any accidents or traffic violations. When I returned the car, there was a minor scratch on the front right side, but they charged the entire deposit. Despite multiple communications with Zuzuche, there was no resolution, and there was no proof of damage assessment or repair. This company is a fraud.

Reviewed: July 23, 2024

This company doesn't require a credit card for the deposit, and you can return the car early. The return process is quick.

Reviewed: June 29, 2024

Very good

Reviewed: June 28, 2024

The process is simple, returning the car is quick, and they are very lenient.

Reviewed: June 21, 2024

Very satisfied, reliable local brand

Reviewed: June 15, 2024

Very satisfied! Efficient and fast service, quick pickup and drop-off! Highly recommend Cigiz Company!

Reviewed: July 21, 2024

Very satisfied! Although the car was a bit old, the cheap price made up for it.

Reviewed: June 15, 2024

There was a minor system issue, but all the extra cash I paid on site was refunded. Very satisfied.

Reviewed: April 25, 2024

Easy process

Reviewed: April 21, 2024

The car was in great condition, and the inspection was thorough.

Reviewed: February 24, 2024

Finally reached this stage! Due to a flight delay and the airline in Turkey losing my luggage, I was unable to pick up the car within six hours of the scheduled time, leading the rental company to charge me the full prepayment without refund. I called the car rental service immediately after the flight delay, and they tried their best to help. Anyone who has experienced a flight delay and lost luggage simultaneously knows how frustrating it is. However, this terrible rental company showed no empathy whatsoever (I was later extorted by traffic police for 26,000 lira while driving in Turkey). I want to emphasize: I paid the full prepayment, not just a reservation fee. For those days, the car's usage rights were supposed to be mine even if I hadn't shown up on time. They shouldn't have rented it to someone else as I was only a few hours late. It was deeply unfair to not at least partially refund me. I don't want to say much more, but it's like throwing money away. It's regrettable that our great ancestors didn't manage to eradicate certain reptilian beings. Just my opinion, though many online say Turkey is a wonderful place. Indeed, I received good service elsewhere. Finally, I hope this rental company chokes on the double earnings. If you pollute the Bosphorus with your greed, Istanbul won't be as beautiful. Lastly, I wish your currency skyrockets in value.

Reviewed: July 14, 2024

Very satisfied

Reviewed: March 12, 2024

Very convenient

Reviewed: October 4, 2022

The service was mediocre, with language barrier being the first issue, followed by confusing insurance policies, and lastly, returning the car was extremely inconvenient. The rental company claims to offer full coverage, but scratches below 3500 RMB are not covered by their insurance, which means we have to pay for it ourselves. This insurance setup is really misleading! The Turkish car rental company also refused to take responsibility. I had already paid for full insurance through the rental platform in China, which turned out to be useless. They advised us not to buy insurance from local car rental companies in Turkey, but neither party took responsibility. If there's any incident, the Turkish car rental company only provides basic insurance. If there were scratches, they would immediately charge my credit card 3500 lira instead of freezing the estimated amount and waiting for the official repair assessment before charging the actual expense. Additionally, for car pickup, the staff picks you up at the airport and then takes you to their office, which is a tedious process taking about an hour! As for returning the car, they said they would send an SMS with the location, but as the return time approached, no one called or messaged. They later explained that their office phone's SIM card broke two days ago. It was really terrible. Time to drop delayed because the SAW office did not send me exact address ahead of time and nobody called/contacted my number which I left on the day I rented the car. After I called again and again both AutoUnion customer number and SAW office number, I was mad about what was going on there. Later the office staff explained their office number SIM card was broken 2 days ago and not working anymore but they did not inform me earlier. The second issue is about evaluating the damage to the car during my use for the past 7 days. Typically, the office charges a deposit fee to the credit card and after a thorough and professional evaluation for the repair within 2 months, then they charge me officially. But the office charged me today an extra TL 3500 besides the deposit of TL4500 on 9/26 for the damages/scratches to the doors within just 15 minutes. I suggest they handle this in a more proper manner. How can I know if the charge from the SAW office is correct? What if they charge more than the repair expenses? It’s unreasonable to do so.

Reviewed: July 5, 2024

Good

Reviewed: June 29, 2024

Fantastic car

Reviewed: March 6, 2024

I was renting from a company ( Matcar ) .... But I was transferred to a company ( B2car ) .... The service was good .....

Reviewed: June 16, 2024

Overall service of the car rental company is good, but the service for customers with language barriers needs improvement. It would be helpful if the store provides a diagram to indicate the pick-up location. When customers have no internet access, the store should allow them to use its network for mobile translation.

Reviewed: May 25, 2024

It's fine, no complaints.

Reviewed: April 29, 2024

Very satisfied.

Reviewed: June 12, 2019

Habituellement chez europcar JE reçois toujours UNE bonne voiture et c'était pas le cas cette fois ci.

Reviewed: April 14, 2024

The service was excellent, delivery and pickup at our doorstep. They even provided a car with CarPlay for us.

Reviewed: January 10, 2024

Picking up and dropping off the car was convenient.

Reviewed: October 11, 2019

The car was very nice and clear. It was a really good experience to enjoy the trip this way in Turkey. We just encountered a little difficulty in returning the car. Since there is an earthquake happened days before our trip, it affects the safety of the building of the shop. But we didn't get any notifications from Enterprise. We only notice that when we arrive at the shop and help by the shopkeeper next door. It would be better if Enterprise could send the map/direction info before head. thanks!

Reviewed: January 6, 2024

Satisfied

Reviewed: December 23, 2023

excellent

Reviewed: September 21, 2019

Due to the cancellation of my order, when I tried to rebook later at around 10 PM, the unprofessional communication of the rental company's customer service caused the store to be unwilling to talk to the customer service at all. I rented for a total of 3 days, because I chose a return time that was half an hour later than intended on the app, the app showed I rented for 4 days and I paid for 4 days. But when I arrived at the store, the order was only for 3 days. The store explained that they allow a 1-hour buffer, so if you rent for 3 days and 1 hour, they only charge for 3 days. In reality, I paid for 4 days on the app. I then communicated this with the rental company's customer service and canceled the first order, being told that the deposit would be refunded within 3 to 5 days. It has been more than half a month now, and I have not yet received the refund. I had to rebook, causing the store's customer service to become impatient.

Reviewed: September 21, 2019

It's okay, but they will ask you to buy full insurance.

Reviewed: August 14, 2019

drop-off stuff need upgrade . and more transparency with customers.

Reviewed: August 21, 2023

Verdikleri araç gayet temiz ve sorunsuzdu. Teslim alma teslim etme süreleri hızlıydı. Genel olarak memnun kaldığım bir kiralama oldu.

Reviewed: February 15, 2023

I do not recommend green motion. Go for safer options. Reasons: - They will send invoicies afterwards for car not enough cleaning. - Spead ticket that i did not commit - The pickup and drop off location is not at airport and is far away.

Reviewed: December 20, 2020

Poor communication, too many issues, always deducting money.

Reviewed: October 2, 2019

Green motion staff is great but always use shuttle service to car location while i selected in terminal

Reviewed: August 25, 2019

The lady on the Sabiha reception was great

Reviewed: August 24, 2019

We reserved an “intermediate” size car online. The guys at the counter at Sabina Gokcen Airport in Istanbul had a good attitude. They offered to provide a diesel car instead of gas, to save on fuel. We agreed. Separately, we asked if we could extend our rental from 3 days to 4 days. Green Motion COULD NOT EXTEND OUR RENTAL FOR ONE MORE DAY which seems like a no-brainer that other rental companies do all the time. They said we’d have to return the car and re-rent it if we wanted to extend the rental. We will not spend the extra time to do this. I will look for a car from a different company in the future for this problem alone. When we got to the lot, they personnel at the lot lined us up with a diesel car that was a “compact” size. We had to insist that they give us the class of car we reserved. We showed them our paperwork from the desk, they complied and gave us an intermediate sized car. Please don’t make me have to stand up for myself again. Green motion seems sleazy if they fail to provide what I reserved. All other details of the car rental we’re fine.

Reviewed: August 8, 2021

When I rented the car I took out full insurance from the app. When I arrived to receive the vehicle, the rental company did not recognize the insurance through the website. And asked me to pay another $ 220

Reviewed: January 25, 2020

Service was good and they gave me GPS free of charge . Car was not very clean but it was acceptable. The only negative point that they don't have a counter inside airport. You need to go out to column 20 and wait there for 20 min

Reviewed: December 9, 2019

Ford fiesta görünen araç yerine renault clio verdiler. Bunda sorun yok muadili sonuçta. Ancak araç pisti. Daha doğrusu koltuklar lekeli ve sigara yanığı ile doluydu. Frenlerinde, ön takımlarında, lastiklerinde sorun vardı. 2 defa ön lastiklere hava vurmak zorunda kaldım. Araçtan çok trim sesi geliyordu. Şanzımanda da sorun olacak ki vites geçişleri zor yapılıyordu.

Reviewed: December 9, 2019

Teslim alma ve bırakma süresi 5-10 dk arasında. Manuel araç yerine daha iyisi olan otomatik araç verdiler. Ancak HGS geçiş ücretini normalin 2 katı kestiler. Bunun gerekçesi de her 20 tl için hgs den 4 tl alınmasıymış. Öyle olsa bile yine 2 katı etmiyor.

Reviewed: October 9, 2019

Perfect

Reviewed: June 22, 2020

Not happy with interior car cleanliness. Rear salon was dirty.

Reviewed: June 8, 2020

Iyiydi

Reviewed: October 22, 2019

Aracı teslim ettiğimde herhangi bir sorun olmadığını söylediler ancak daha sonra 300 lira temizlik ücreti fatura ettiler

Reviewed: September 25, 2019

We booked a baby seat, and they confirmed it at the desk, but when arrives found the car without and they said they run out of it. When we insisted on having one because we have 5 month baby, they managed to get one. It took very long time for drop off, no one was there and we had to wait for the shuttle driver to drop off the car.

Reviewed: August 6, 2019

Thanks

Reviewed: August 6, 2019

The car pickup location is about ten minutes from the airport. Although there is a shuttle service, allow extra time when returning the vehicle to get back to the airport.

Reviewed: August 18, 2019

I forgot the keys inside the car and contacted the company immediately after delivery but there was no interest from them with the procrastination stalling My friend went to them the second day to tell him that the car was rented and refused to communicate with the tenant directly and told us to communicate with us later in vain The experience was very bad and the deal was bad and there was no response from the staff and I lost my keys

Reviewed: October 3, 2019

The company is very bad.... They stole 60€ More than it was written on the agreement, the staff are terrible, all they care about is your money and how to stole it from you, and then today they took 430 TL from my credit card without my permission I don’t recommend dealing with this bad company.... really it’s a very bad car rental company and bad staff

Reviewed: September 21, 2019

Thank you for the excellent service, airport pick & drop-off. I will recommend you to my friends.

Reviewed: September 14, 2019

The car was bad, not in good condition, the break was bad there are sound from everywhere, i spent more than 2 hours to receive the car, i had to wait in the parking with my 1 yr baby, last thing the holding money not received yet since i dropped of.

Reviewed: September 12, 2019

They are hopeless they don’t support when we call them customer service people reply us u booked from easement car talk to them we are not here to help u One of the worst experiences and in future will not book any car from windycar

Reviewed: September 1, 2019

Fooled by your web page for the class of the car, customer service didn’t took any responsibility.

Reviewed: August 28, 2019

Машина хорошая, экономичный дизель. Персонал грамотный, очень доброжелательный, помощь в оформлении. Было бы большим плюсом - добавить получение и сдачу автомобиля за дополнительную плату, допустим в отеле.

Reviewed: August 6, 2019

Une automatique diesel a été donné à la place d’une manuelle var ils en avaient plus d’autre. Un des pneus étaient dégonflé du moins montrait que c’était le cas, a part ce detail, tout était en ordre.

Reviewed: August 22, 2019

They took more money

Reviewed: August 21, 2019

When I arrived in the airport sabiha Istanbul I found no office for the agency I contacted the company they told me we have your reservation but sorry no car available for you , You need to cancel your reservation, It was big surprise the company attitude And egnoranc although I came on time for pickup, Terrible experience with this company

Reviewed: March 4, 2019

I'm about to have surgery in a couple of days, otherwise I would definitely write about this terrible car rental experience. Even though it's clearly stated in the contract that the young driver fee is included, they still made me pay it at the store. Fine, I paid it, but the attitude when returning the car was horrible. The rental company's staff refused to answer the phone in front of me, pretending not to hear, and then made me pay additional charges. They said they were in a hurry to go home and urged me to be quick. The agreed time was 9 AM, but I arrived at 6 AM and was still rushed. They found all sorts of excuses to charge me more, including road tolls and extension fees, along with the young driver fee again. I showed them proof of toll payments, but they crumpled the receipts and threw them in the trash. I had to retrieve them from the trash myself. They didn't even use a pre-authorization; they directly charged my card. This was the worst car rental experience of my life. Please, Rental Platform, be more cautious in choosing your partners. Don't let such rental companies tarnish your reputation.

Reviewed: August 19, 2019

The stuff very helpful and nice, good cars but the pickup outside the terminal maybe 2 min and they start to clean my car after i have arrived and let me wait 15 to 20 min , but definitely gonna choose them again.

Reviewed: August 30, 2018

Like: The car was literally brand new having 13 Kilometers. Car was not clean due to rain while being stored but one of the staff gladly washed it for me.
Dislike: Not a big issue but Garinta’s car pickup and delivery is off site, a very nice shuttle van takes you once you finish the paperwork to pick up your car. You need to tag the location on Google so that you find it easily upon returning the car.

Reviewed: May 27, 2019

There are no fixed pick-up and drop-off points. Initially, the number given by the company was invalid. Both picking up and returning the car took over an hour. When calling to return the car, the person on the other end said 'no English'. Am I expected to communicate in Turkish? If so, please indicate 'customers must speak Turkish' in the notes next time. Regarding the car, we booked a Corolla but received a Renault, which is not what we ordered. Additionally, the gas tank was nearly empty when delivered. They said we should return it with the same amount of fuel, but how can one guarantee to use it all up exactly? This seems unfair. Overall, it was a very poor rental experience.

Reviewed: April 17, 2019

The attitude towards Chinese people was very poor.

Reviewed: January 23, 2015

The car rental process was very convenient. They didn't even check the driver's license notarization and let me pick up the car. I asked if the car was equipped with an e-toll ticket, and they confirmed it was. However, I found the toll charges to be quite high while driving. When returning the car, the rental company assured me it was fine, which made me feel at ease. But the deposit paid via credit card took a long time to unfreeze, and I'm not sure how long it will take.