A terrible car rental experience. Absolutely avoid this company. They provided a car with numerous scratches, clearly intentional, and it's uncertain how many people have been scammed this way. The prior damages might have been caused by accidental bumps, but the condition of the car is almost identical to how it was before renting. They deducted the entire deposit and the car came with almost no fuel—just enough to drive a few kilometers, forcing you to refuel immediately. When returning the car, it's impossible to return it with no fuel since you'd risk breaking down on the way. This allows them to profit from the leftover fuel you return with.
When I rented the car I took out full insurance from the app. When I arrived to receive the vehicle, the rental company did not recognize the insurance through the website. And asked me to pay another $ 220
The pick up and drop off was smooth, was slightly disappointed with the car scratches and marks on the body but the car drove well.
Price could have been better, we found it a little pricy.
The service overall was great. Thank you
About QEEQ:8.0/10
All Good
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