14 Car Rental Brands at Glasgow Airport (GLA)

Reviewed: November 29, 2024

Quick and essy

Reviewed: February 12, 2024

It's okay

Reviewed: May 5, 2023

The vehicle is new and clean

Reviewed: May 30, 2022

The service was great and the staff very friendly. Process was extremely easy

Reviewed: February 28, 2022

The whole process was really easy and the gentleman who served me when I picked up the car was so friendly and helpful. The car was as per my booking request and was clean and well maintained. The drop off was super easy and again, the gentleman that served me was very friendly and courteous.

Reviewed: August 28, 2024

great brand new car super cleans and super efficient pick up and drop off!

Reviewed: July 2, 2024

Knowledgeable, fast and accurate

Reviewed: November 26, 2021

Budget/Avis took an extra charge of 30 pound sterling by deducting from my credit card without noticing me the reason of such extra charge. This is not a good business practice --albeit little in amout. Because of this dishonesty and bad conduct in doing business, I think this is my last time of buying a service from Budget/Avis.

Reviewed: November 10, 2021

Great car and great experience, it was in a busy time but all staff were helpful and friendly

Reviewed: October 8, 2020

Great service in the Airport at a reasonable cost through the App.

Reviewed: May 18, 2024

The car was in perfect condition, the staff was very profesional and friendly, location was 5 mins close to the airport.

Reviewed: October 1, 2023

The service attitude was average.

Reviewed: January 10, 2024

Counter staff very friendly, guy at pick up not as helpful Car had seats facing backwards, which was not on the booking and didn’t suit us with some who get car sick , but he wouldn’t swap cars without wanting to charge us . Car condition was good , but set up not good !

Reviewed: January 1, 2024

スムーズに借りれてスムーズに返すことができました。ナビも付いてて満足です。

Reviewed: September 21, 2023

Poor management

Reviewed: August 25, 2020

I am disappointed with Alamo's counter staff. Even our pick up time was 09:00, we arrived at the counter at 08:30 and we could pick up our car at 09:50! If I would drop off the car 50 minutes late, most probably I would have to pay for additional time. It was pleasure travel and time was important. I will never rent a car from Alamo!

Reviewed: August 21, 2020

Good attitude

Reviewed: January 7, 2024

The initial car was too small, despite us booking for 5 adults we were given a tiny SUC that we would not have fitted in. However, the agent at AVIS was extremely and offered an upgrade at a fraction of the normal price which allowed us to have the room we needed.

Reviewed: August 28, 2023

Excellent service. Staff very professional.

Reviewed: January 10, 2023

Offered an upgrade at pick up. Although this was additional cost the car was terrific. The staff were polite and very helpful,

Reviewed: October 28, 2022

Car was ample for out requiems. Avis staff was very helpful.

Reviewed: October 28, 2021

I was extremely satisfied with the service at the Avis store at Glasgow Airport. After explaining that we had already purchased insurance from QEEQ, they didn't try to upsell additional insurance. The vehicle was new and in excellent condition. We were given a Volkswagen Polo that was registered in the first half of 2021 and had only 9,955 km on it, basically a new car. They held a deposit of £200 during the rental, but the refund process was incredibly fast. We returned the car at 6 PM on the 14th, and by 7 AM the next morning, we received a notification from the bank that the pre-authorization hold was lifted. This speed deserves a big thumbs up.

Reviewed: December 16, 2023

Fast and professilnal; all details were explained. Hand off was very knowledgeable and prepared us for all eventualities.

Reviewed: September 9, 2019

Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.

Reviewed: August 23, 2023

The counter staff were absolutely brilliant. It made the whole process very easy.

Reviewed: August 26, 2022

Superb service. Particularly good stuff on arrival.

Reviewed: March 13, 2019

We arrived slightly early but the Europcar guy was friendly and went out of his way to help us get away as quickly as possible. It would have been five stars if the guy hadn't then tried to sell us excess insurance (which we already had). This made the whole thing slightly uncomfortable, which was a major shame as otherwise it would have been perfect. Please can Europcar train its people not to clumsily up-sell insurance to its customers? It seems to be endemic in the sector, unfortunately. I want to be left alone to make my own decisions about what insurance I buy, not frightened into buying Europcar's insurance!

Reviewed: June 14, 2022

Car showed a warning light which was a bit off putting, but otherwise excellent. Counter staff brilliant on arrival as one of our party on later flight and driver went back immediately to fetch I was also very surprised to be charged a premium to got to Arran

Reviewed: September 21, 2021

I have never left a review before (good or bad) but my experience with Easirent was so bad I had to. After experiencing an issue with my credit card I was forced to pay for added insurance that I didn't want, with no help or flexibility or suggestions from the counter staff at all, who was visibly delighted to be taking an extra £120 for a service I didn't need or want (despite me offering to pay the full £1600 deposit instead). Later, when trying to contact Easirent to confirm drop off / shuttle arrangements (on a Friday morning) no one answered any of the phone lines, despite multiple attempts throughout the day. On arriving at drop-off, we were told 'the driver hasn't turned up today, so you'll have to get yourself to the airport' - no hint of paying for the taxi, or even calling a taxi on our behalf. Genuinely the worst customer service of any kind I have ever received. I hope my experience was a one-off, but I somehow doubt it.

Reviewed: October 28, 2019

This car pickup was off site, but the pickup to site was quick. The car was very nice. The checkout did not pick up a very minor dent in passenger door, which was picked up on return. After 5 mins checking their database, it was shown to have been logged previously. But this should have been printed on the initial checkout sheet!!!

Reviewed: September 30, 2019

Not particularly friendly counter staff.

Reviewed: September 27, 2019

Very happy with the whole experience

Reviewed: October 4, 2021

Pickup was average, but the drop-off staff had a very good attitude.

Reviewed: October 16, 2019

did not realize how expensive insurance would be.

Reviewed: September 9, 2019

Good afternoon. This is sent to Green Motion. And I'm still awaiting to recieve my deposite!. Dear lady/gent, To rent a car from your organization (Glasgow), was the worst experience ever in 30 years of rental cars around the globe. 1. Cost us 3/4 hour to get a pickup from the airport (is 3 minutes’ drive to rental station) 2. When we arrive, the following discussion started a. We do not accept AMEX, so this is a problem.!? I paid via Easy rent by AMEX b. Only solution to take a full insurance with roadside assistance plus, which costed more than 300 euro. And then the accept a European Bank card!? c. Also, a deposit was needed and I’m still waiting to get this back! 3. Cars that we receive; (we order a XC60 or similar) a. Peugeot 5008, nice car, but when we start the car, we mentioned a flat tire b. BMW 2 series (not similar), after 1 mile on highway, again flat tire • After 2 hours waiting on the highway, truck pick us up (and discussion started were to go, because he was ordered to go to BMW. Stupid discussion because we like back to the rental office. c. Then we receive a Kia Sportage (not similar car) • After 40 miles message, petrol empty. I thought failure from office and tank the car fully and also when I brought this back. This, because it’s a normal procedure (I Thought) d. We brought the car back, and ask about this issue, and discussion start about this. Explanation was, that they had now license to fill the cars, and even when he was empty, they give you (me in this case) a jerrycan to get some petrol from petrol station. Believe me, I rent a car almost every week, and never had an experience as this. Unfortunately, I see that my next booking is also (via Easy rent) with green motion but will be the last one. So, question now is, how to get my deposit back? I hope you can explain this all!? Arthur Poot +31650216722

Reviewed: August 24, 2019

The person who gave me the car upon pick up was very rude. They should improve their employees customer service.

Reviewed: August 21, 2019

Car was not the model was hoping for but it was suitable for needs.

Reviewed: August 19, 2019

Car was great value. Personally no issues, however many other customers had multiple issues and at one point counter staff were shouting st another customer.

Reviewed: October 13, 2019

Very good! No issues

Reviewed: August 11, 2019

The car was not a caddy but was the equivalent. The insurance, which is not really an optional extra, unless you are happy to pay the ridiculous excess fee, was also £20 per day, making the overall price absolutely overpriced. It should be included in the price really, buy I don’t expect this feedback will make the slightest difference to their policies. The customer is always going to pay out over the odds as competition in this market does not favour the customer but the businesses.

Reviewed: August 1, 2019

The van was great, would have preferred a car but these weren’t available on booking.

Reviewed: July 16, 2019

Signs to rental cars at Glasgow airport are small and confusing.There is no signage at all over the pick up building, nor arrows if arriving by car.Apparently that has to do with airport.

Reviewed: April 24, 2019

I picked up the car past 10 PM. Fortunately, I checked the car thoroughly and noticed damages that were not in the report. When I reported it to the staff, they just told me to take pictures and did not follow up. I trusted them, but when I returned the car, they tried to charge me for the damages. I showed them the photos and sent an email, but they still wanted me to pay for the repairs. This is unreasonable.

Reviewed: October 10, 2019

I ordered a Range Rover (Luxury SUV) and got a Mercedes CLS. Good car all the same.

Reviewed: May 19, 2019

Poor quality car albeit it new, incomplete booking process requiring counter time, no pick up at the airport, phone number given by call centre was incorrect, ripped off as usual with car insurance, since paid twice.

Reviewed: April 24, 2019

The car and team were wonderful. However I received no instructions on where the pick up point at Glasgow Airport was. This was not with the other hire car providers and away from the main terminal, requiring a shuttle that I was not informed about. Additionally there were no numbers for the Glasgow office itself, only a central office which was based in London. This made the pick up a little frustrating. Once located, the dropping off process was much smoother.

Reviewed: May 16, 2019

I spoke with 2 different persons at Customer Services and both were extremely helpful and resolved my query promptly

Reviewed: October 4, 2018

Very poor service.