CAR RENTAL REVIEWS ON AVIS IN GLASGOW

The car was very new, and when they heard we had four people, they proactively upgraded us to a much larger vehicle. Very considerate.

Offered an upgrade at pick up. Although this was additional cost the car was terrific. The staff were polite and very helpful,

I was extremely satisfied with the service at the Avis store at Glasgow Airport. After explaining that we had already purchased insurance from QEEQ, they didn't try to upsell additional insurance. The vehicle was new and in excellent condition. We were given a Volkswagen Polo that was registered in the first half of 2021 and had only 9,955 km on it, basically a new car. They held a deposit of £200 during the rental, but the refund process was incredibly fast. We returned the car at 6 PM on the 14th, and by 7 AM the next morning, we received a notification from the bank that the pre-authorization hold was lifted. This speed deserves a big thumbs up.

Great service, the car was in excellent condition. It was a 2014 model with only a little over eight thousand miles on it.

The initial car was too small, despite us booking for 5 adults we were given a tiny SUC that we would not have fitted in. However, the agent at AVIS was extremely and offered an upgrade at a fraction of the normal price which allowed us to have the room we needed.

After 5 attempts to book, due to constant bookings be cancelled, we lost money in the exchange rate system that is used.

Reasonable queue time, friendly service

Convenient, friendly, no hard selling. I suggest arriving early in the morning for pick-up because there are more customers.

まず良かったのは、車の選択肢が豊富だったこと。ビジネスで使うならちょっといい車が欲しいし、観光だったらコンパクトカーで十分だもんね。AVISはそこが柔軟だったかな。

予約から受け取り、返却までの手続きがそんなにめんどくさい感じじゃなくて、それは良かったよ。時間通りに返さないといけない時でも、スムーズにやり取りできたし。ただ、ちょっと高い印象もあるかな。他のレンタカー屋と比べると、AVISの料金がちょっと高めだったんだよね。でも、その分車の状態やサービスは良かったから、どっちが大事かは人それぞれかな。

Helpful staff

Counter staff were excellent to deal with. They had a little problem with the computer program when picking up the car. We had a little problem finding the road to drop off the car.

Very good

Excellent service. Staff very professional.

Car was ample for out requiems. Avis staff was very helpful.

Very easy to book through your site.

It's alright

At the store, we were informed that the driver's age did not meet the requirements, and we were forcibly downgraded. We saw all the cars in the store at a glance, and there was no car that matched our booking. However, the keys were already prepared. It was obvious that they knew about the age issue in advance, but neither the rental company nor the booking platform informed us beforehand. We were aware of the young driver fee, but did not expect to be downgraded. Luckily, the car they gave us had decent space in the back, and we could fit our luggage.