The address and phone no. shown on the map is wrong. We couldn’t contact the car rental company with phone then we walked there. However, the office has moved to another place which we couldn’t reached there easily. TERRIBLE.
The staff there is good but only one staff is not enough to serve all the customers at the same time. So, we spent some time in picking up the car and even drop off.
The car condition is good. Nice!
Service was terrible. When drop off the car, the service lady insisted there were scratches and asked for penalty. I wiped off the scratches as they were just dirt. That lady insisted there was a chip on the windshield and asked for penalty as well. I explained it was evidenced on check in and that was not caused by me. However I still received a letter claiming $120 repair fee for that tiny 10mm chip. The company is clearly cheating the money!
About QEEQ:10.0/10
Easy and fast booking. I have been using EasyRentCars for multiple bookings and found it very user friendly.
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Y.Cheung
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View more >Erik K
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View more >Y.Xiang
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View more >Car Rental Brands Ranked In New Zealand
Pay for Car Rentals with Crypto