CAR RENTAL REVIEWS ON HAWK IN KUALA LUMPUR

Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.

Competitive price and reasonable search website

I was able to get my hands on my favorite new Civic. Thank you for the wonderful experience.

Easy to use

The car was awful. Booked a Nissan Almera fobbed off with a local Perodua Alza that had covered 233,000km. Was dented and scratched all round, looked a real 'banger' as we'd say in the UK. A real con and very expensive given the car provided. You expect something relatively new. Clearly been in a couple of stunts. Avoid.

Great car.

Easy system

1 have to pay RM180.00 cos I pick the car after 1000pm ,(1010pm) 10 miniutes late, cos my flight delayed from Doha, Qatar to KLIA. Counter close and they came from KLIA2, so they charged me for overtime RM180.00, more expensive then car rent. Others, Hawk car very good and big size. I hope overtime charge cos of flght delayed not so expensive n more then car rent. Tqvm

Great and Easy

I got free upgrade to Honda City ! Thank you.

Easy to use

I got free upgrade to Honda City with no extra charge.

Fantastic

I got free upgrade to Honda BRV with no extra charge.

Fantastic

Friendly staffs and cars were superb.

Really easy to use

Pickup counter is located at KLIA Terminal 1, but it was not clear on the Voucher. We had to figure out after reaching there that we need to travel to T1 using bus to pick-up. Took ~25-30mins to reach, and another 25-30mins for car pickup. The car provided was old, didnt have Apple Car Play or Android Auto.

Booking was smooth, would have helped to get more details on pick-up location

Okay

Easy process

The car did not meet my expectation, slow pick up and its air con is not cold enough

Very nice staff, helpful, kind, and easy to work with.

easy to book

Great service

The car mileage is over 250K KM.

Really bad experience trying to find the correct parking location to return the vehicle and had to pay extra due to being late

تم اعطائي سياره بديله وهو ترقيه ممتازه

The staff was very helpful.

Les lieux de retrait ou de restitution sont situés dans des sous sols de bureau sans aucune indication. Plus d une heure à l aller pour trouver le lieux de récupération alors que nous étions évidemment munis d un GPS. Au retour plus de 2h pour le trouver et personne sur place.. Attente de 20 minutes supplémentaires pour que quelqu un arrive nonchalamment et sans excuse. La voiture était abîmé notamment un impact sur le pare brise. Nous avons craint pendant tout le séjour que celui ci fissure. Enfin on a nous réclame notre numéro de carte bleu complet ce qui est très inquiétant et pas normal. Bref je ne recommanderai pas et je ne suis pas sûre de refaire appel à votre compagnie.

Have been using Hawk many times previously. Local car rental company with new cars and excellent value.

Easy to use. Cheaper than the car rental company!