Pickup counter is located at KLIA Terminal 1, but it was not clear on the Voucher. We had to figure out after reaching there that we need to travel to T1 using bus to pick-up. Took ~25-30mins to reach, and another 25-30mins for car pickup. The car provided was old, didnt have Apple Car Play or Android Auto.
About QEEQ:10.0/10
Booking was smooth, would have helped to get more details on pick-up location
Pickup was fine, but I waited for almost an hour. However, they can come to a specified location to deliver the car. But they gave me a very small Toyota while I have a lot of luggage.
Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.
Like: The supervisor was quite friendly and was very helpful. He tried to accommodate as much as possible. Dislike: The place to register was seriously HOT. There's no fan or etc thus making the process to register and all a very bad place to be at.
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Customer Service
Decent rates, no hassle drop-off.
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View more >Dislike: The place to register was seriously HOT. There's no fan or etc thus making the process to register and all a very bad place to be at.