CAR RENTAL REVIEWS ON SICILY BY CAR IN BOLOGNA

Picking up the car from the parking lot on the first floor was easy, but returning it was difficult! When returning the car, the GPS only guided us to the second-floor parking lot, and we couldn't navigate to the first-floor return point (which was also the pickup point). We ended up walking to the office on the first floor (accessible by stairs on foot, but not by car), even running to the airport counter seeking help, but were refused everywhere due to busyness. In particular, the people at the first-floor office, who were just a few steps away from our temporarily parked car on the second floor, refused to come over and guide us. Our flight was about to depart, so we had no choice but to leave it on the second floor. In the end, we were charged a 48 Euro parking fee...

Branch staff were amazing, spoke fantastic English, extremely friendly, helpful and knowledgeable. The car was very new and in great condition. No hidden extras or hard-sale of insurances. Everything was perfect.

Like: It was easy to find it at the airport.
Dislike: Looking for the booth to take the car at the airport parking

Arrived 25 mins early and after processing our documents, we were told to go to the back of a very large queue because we were too early! This was worrying because we then watched another party get told their contract was cancelled because their 30 minute “hold” time was exceeded. In the end all went well and the overall service for us, was good.

Hadn’t heard of QEEQ before this experience but was very happy with the process and would definitely use them again.

Il noleggio è andato abbastanza bene, mi è capitato un inconveniente per cui sono stato costretto a contattare l'assistenza stradale e cambiare l'auto. Successivamente ho dovuto prendere un taxi per arrivare in aereoporto a Verona per poter prendere un altro mezzo, mi è stato detto che la corsa mi sarebbe stata rimborsata ma questo non è accaduto mai.

Sono rimasto soddisfatto della piattaforma Qeeq.com

I still waiting for them to refund 300 eur for the insurance deposit

All is great, except for the waiting time on the car pick-up. Without any exaggeration, I landed at 14:05, spent a lot of time at the passport control(my mistake), found the sicily by car counter at 15:25 and picked up the car at 17:50 so 2 hours and 25 min - this is really unacceptable.

Convenient car rental and quick return, what could be more important?

The car's oil hadn't been changed, and it was out of AdBlue. I had to buy it myself and get reimbursed by them...

予約はVWゴルフの予定がSEATのSUVに変わっていましたが とても運転しやすく 燃費も良く 満足しています

値下げの情報が迅速に入り予約切り替えも 自動的にしてもらえ感謝しています。

Pre-booked the car with all the required information and joined the priority queue at the Sicily by Car rental desk. There were 2 agents dealing with rentals but it still took over 1.5 hours to get to the desk ! When I got to the desk they had run out of car keys; 1 agent went to source more keys and the other agent went for a break. Following a further 15 to 20 minute delay I started the paperwork. eventually after nearly 1.75 hours we were given our keys; nearly as long as our two hour flight from the UK !!! As a family who had pre-booked this wasn't a great experience. Additionally I had pre-booked two child seats which the agent appeared to know nothing about, a call was made an I was told there would be two seats in the vehicle. On arrival at the vehicle pick up there were no car seats in our vehicle, another 20 minute delay !!! come on Sicily by Car get your act together.

Sicily by Car was super helpful and fast.

Price drop was fantastic.

Very long queue at pick up , more than one hour !!!

Very smooth

Long queue at pick up counter

Very smooth

I was very pleased with the service. The provider did not have available booked car at the time of my arrival, but since they guaranteed the class, I ended up with the best car in the class, better than my original booking :) Lucky me, Oh and the car was almost brand new, spotless.

Excellent price tracker platform. We ended up paying 15% less then originally charged :)

car was dirty, customer service staff was rude both at pick up and drop off. they spoke badly with us. the car was in poor mechanical condition

very long queue at the pick up

I did not find any information is the highway fees included or not. If not, please write that by description.

Good

Bologna is busy, so be ready for long queue at the counter.

QEEQ is easy to use

Long waiting time