“We will not be booking with Noleggiare/Qeeq again. Very poor customer service from start to finish.”
About NOLEGGIARE:8.0/10
Over 40 minutes to collect car.
Insurance that was pre-purchased we were told was invalid so had to pay again.
Card machine would not accept 2 x business credit cards for this payment so had to use personal debit card.
We have attempted to get a refund for the initial pre-purchased insurance but have been told on numerous occasions that the booking cannot be found.
Terrible customer service!
“Perfecta si otro conductor no hubiera chocado con el coche aparcado.”
About NOLEGGIARE:10.0/10
No me dieron un coche del segmento contratado (habia pedido un SUV y me dieron un compacto familiar); tampoco reclame otro vehiculo. La atencion en el mostrador fue muy buena. Pese a aportar el seguro del coche que choco con el nuestro cuando estaba aparcado tuve que abonar el coste estimado de la reparacion.
“Disappointed at the start with Noleggaire, but they are an OK firm overall.”
About NOLEGGIARE:7.0/10
The pickup point n Bologna airport was difficult to locate. The staff at the pickup desk disputed that my booking included the one-way fee even though the contract clearly stated it did. They tried to charge me an additional one-way fee. This held up the booking by 30 mins.
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M.Richards
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