CAR RENTAL REVIEWS ON EUROPCAR IN BOLOGNA

Arrived just before closing at 11:30 PM, no queue. Staff quickly found the order, service was smooth and satisfactory.

There were additional sales promotions, and the car's condition was not explained during pickup. However, during drop-off, they inspected the car's exterior surface very meticulously.

The car had not been properly washed/cleaned after the last hire. No other cars were available.

The car had not been properly washed/cleaned after the last hire. No other cars were available.

There was only one staff member at the counter at the airport, and I arrived close to midnight, so there weren't many people around. However, there were quite a few people at the Hertz counter next door. After I got the keys, the staff member briefly mentioned the direction of the parking lot, and I had to find the car myself. I had reserved a Mercedes, but I ended up with a JEEP.

perfect

perfect

Very good service

Simple and efficient

Professional and fast

Simple and efficient

Not a good experience over one hour to get served when I was 3 meters from the counter with 8 people in front of me, now Im being accused of causing damage to the car ( a scratch to the bumper ) which I did not as the car never left the hotel car park

All good

Very smooth

The rental process was alright, but the insurance upsell was too obvious. After an accident, encountered extremely high additional charges, the experience was very bad.

I love this company but it was terrible service in Bologna. We spent 85 minutes to rent our car.

Overall car rental went smoothly, and all damages were recorded. However, the tow hook cover fell off and wasn't recorded, so it's important to check the car thoroughly.

Car was good - this option we got a Fiat 500. Definitely only suitable for a couple with bags. Not large enough for a family. However, Europcar did not walk us round the car on arrival and charged us for damage under the car which may (or likely may not) have been caused by us! be sure to check under the bumper even with a respectable company like Europcar!!

Easyrentcars made the process incredibly easy and were very professional, supportive and quick with helping get back our insurance claim paperwork from Europar (we had taken out zero excess cover with Easyrent!)

The interior carpets and body trim were dirty where people had been getting in and out

Brilliant