The pick up drop off location at Naples’s airport is chaotic. Insufficient shuttle buses, overcrowded re parking. Generally a stressful pick
Up/drop off experience
К самому автомобилю претензий нет. Предоставили именно то, что я и бронировал. Но!!!
После возврата машины без каких-либо повреждений и замечаний, с полным баком и в точно оговоренное время с банковской карты через несколько часов был снят замороженный депозит. И это при условии наличия страховки с нулевой франшизой. Так что пока приходится расценивать этот досадный инцидент как элементарное мошейничество.
The order stipulated car pickup at 1 PM. When we arrived at the rental company, they said they closed at 11:30 AM and required us to pick up the car by 11:30 AM. The staff had a very bad attitude.
The rental company caused trouble at every step. They charged five times the deposit compared to other companies for the same car model. It's outrageous. When we returned the car, they saw we had bought the full insurance and still charged us extra. I will never use this rental company again.
The car rental area is out of the terminal. People need to take a bus and there is no clear indication of it. The only car rental company in the terminal is Sixt.
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