CAR RENTAL REVIEWS ON EUROPCAR IN ATHENS

Very easy process to book. On return we were given a lift to airport terminal in the car so avoided moving luggage. That was really good

Amazing staff and good quality cars

Great app that helps me book ahead and saves me money

The staff was very patient. They had a slight accent, but communication was largely fine.

Very satisfied

THE CAR EXCEEDED MY EXPECTATIONS AS I RECEIVED A FREE UPGRADE TO A MINI COUNTRYMAN. REALLY NICE CAR.

THE PLATFORM IS VERY NICE AND USER FRIENDLY

The provided car was higher what I booked but the car was old and not in realy good condition. The staff were good.

More offers.

Very good service and very good car

Very satisfied.

The car rental went smoothly. Had to wait for 5 minutes to pick up the car. The store clerk took several photos with a pad, and of course, I did too. When returning the car, an elderly man quickly signed off. I’m happy to give a good review. Booked an automatic Suzuki Swift, but got a Ford Fiesta. Fortunately, it was a hybrid, relatively fuel-efficient. Space wasn’t large but suitable for Athens.

Excellent service. When my flight was delayed during the return, they extended the return time for free, but you must call the rental desk in advance to confirm.

The car was amazing, it’s my first time in the last years that I ordered a car and I really received the car that I booked

I don’t usually comment but I truly believe that their rating doesn’t do them justice. The entire team was extremely professional and very polite. Congratulations and I will be definitely using them again.

Mark up pickup location! We called five times for the shuttle and it arrived after 90 minutes! Car was handed with fuel for 130 km only! Car was handed with oil check over due

Booking process was smooth, and good value for money. However the service at Europcar Athens was unacceptable

Europcar doesn't have a rental counter at Athens airport. Staff holding signs at the exit guide you to the parking lot, where a shuttle bus takes you to the rental base. Due to a late arrival close to midnight, this process was quite troublesome.

The pickup process took longer than expected when compared to other companies I have dealt with before. Upon returning the car, the rental company informed me that there were scratches on the front disc wheel and charged me 171 euros. However, when I received the invoice via email, it stated that I only owed 140 euros.

Returning the car costs 35 euros!

Upgraded our car as the one that was booked was unavailable.

Efficient all round.

We arrived more than 40 minutes early for our rental, but due to a computer issue, we weren't served immediately. We had to wait until almost 6:30 PM to get the car. I had reserved a 9-seater Mercedes, but they gave me a 7-seater Nissan instead. There were scratches on the right side of the car, not very noticeable but marked on the report. When returning the car, they claimed the upper scratches were old but the lower ones were caused by us and charged us €481,00. The whole process felt like a scam! We picked up the car around 7 PM, rushed to the city center to check into our accommodation, and didn’t notice any lower scratches. Is a scratch really worth €481,00 to fix? This company is a rip-off. Terrible experience, terrible company.

Very satisfied! Fast and efficient.

The efficiency at the Europecar counter is extremely low. While Sixt could handle three customers in the same amount of time, Europecar can only handle one. This is because every customer has to communicate with the counter staff who are not very proficient in English. The staff also have to type in each letter of the name, address, and phone number one by one, which is very slow.