CAR RENTAL REVIEWS ON VOLTA 4U IN ATHENS

The overall service was good, not crowded, and the process was quite fast.

Pretty good, the car was slightly old.

Acceptable

The service was okay, but the car was not.

Good service attitude

Good service attitude

Very good.

Very efficient. As soon as you exit from Gate 5 of the airport, turn right and the parking lot with the shuttle is on the right side. The white vehicle with the company name on it is easy to find.

The service was pretty good, but it took an hour to process my card payment, not sure why.

Excellent service

This car rental company is very easy to find. The car pickup process is simple, fast, and efficient. The vehicle provided is very suitable, and the return process is equally efficient. Thank you for your service!

The same attendant handled both the pick-up and drop-off, and he was quite unprofessional. It took almost half an hour to complete the paperwork, and others at the rental company seemed embarrassed for him. He was very slow and dragging his feet. Eventually, another female attendant processed the pick-up in just 2 minutes. The same thing happened during the drop-off – there was nothing complicated, just needed someone to check the car, which took over 10 minutes to arrange. After the inspection, there were no issues, but he went off to do something else and took almost another 10 minutes to finalize the paperwork. If you rent a car at Athens Airport, try to avoid this company if possible. If you encounter this specific attendant, you'll need patience and a good temper. If you're in a hurry to get to the airport, it could be troublesome.

The service efficiency is not very high. I arrived on time, but the reserved Golf was unavailable. It took almost 2 hours to transfer a car from another branch. The car was upgraded but was much larger. The branch said they couldn't provide any small automatic cars. Due to my tight schedule, I had to accept it.

Very satisfied

I arrived more than an hour early, and the lady made me wait until the scheduled time to get the car. To my surprise, the car lacked a spare tire. When I asked the front desk, the lady said new cars don't have spare tires and to contact them if there's an issue. I showed her a photo of the odometer reading 160,000 kilometers and asked if it's a new car. Additionally, the fuel level was only a quarter full, making it difficult to refuel upon return.

Very good.

Overall, the communication was smooth. They will try to sell you insurance, but if you tell them you already have full coverage, they won't push further. If communication is difficult, you can use Google Translate. Greek drivers generally drive fast, but staying within your lane should prevent major issues. Remember to stop at red lights when turning right! It's important to understand right of way rules, and always stop at stop signs!! I'm still not completely clear on all the rules, so I observe how others drive, but being cautious is always a good idea. This time, we only stayed around Athens, especially near the coast, where the scenery is beautiful. I highly recommend renting a car. For refueling, check the fuel cap for the required type of fuel. Gas prices vary at different stations, and you can check prices on Google Maps. If you can't figure out self-service, just ask the station staff for help. We used Google Maps for navigation the entire trip, which was very convenient, avoiding toll roads and highways.

Overall, the communication was smooth. They will try to sell insurance, but if you tell them you already have full coverage, they won't insist. If you don't understand something, you can use Google Translate. Greek drivers generally drive faster, but as long as you stay within the lanes, there shouldn't be any major issues. Remember to wait for the light when making a right turn! It is crucial to understand the right of way and always stop at stop signs. I still can't fully differentiate, so watch how others drive; being cautious is never wrong. This time we stayed near Athens, and the seaside scenery was great. I highly recommend renting a car. For refueling, the type of fuel required is indicated near the gas cap, and prices vary by station. You can check prices on Google Maps. If self-service is confusing, you can ask the gas station staff for help. For navigation, we used Google Maps throughout, which was very convenient for avoiding toll roads and highways (they charge for each section, which can get expensive).

Overall, I am quite satisfied. After arriving at the store, I waited 20 minutes to handle the paperwork. I booked an automatic but was given a manual at first. After my complaint, they changed it to an automatic. The car showed a range of 471 kilometers when I picked it up, and it showed 461 when I returned it. They charged me 20 euros for the missing 10 kilometers of fuel, which I think is a bit excessive!

Very satisfied, no upselling when picking up the car.