CAR RENTAL REVIEWS ON BUDGET IN SAN DIEGO

Budget added on additional charges that were not explained and far exceeded those suggested by QEEQ. I had no idea they were coming as the process was not explained to me it was simply deducted at the end and did not resemble any charge suggested by QEEQ. Budget seems to have no way for me to rectify this short of phoning and sitting on the phone for hours, they have no email contact details. I am thoroughly dissuaded from renting from them again.

I am very unhappy that the suggested charges from yourselves are not what I was charged by the company. It means that the price quoted was incorrect and as such I see no point in using you again

Pickup was a disaster. There was a huge line, and only two guys working. They took forever to check out each customer, and stopped between each customer to talk over the radios. Something was obviously wrong, but there was zero communication to the huge line of waiting customers. It was almost midnight and lots of lucky customers that hadn’t prepaid left the line and went to a different rental agency. To add salt to the wound, the Avis line, right beside us was moving three or four times faster. I won’t be using Budget again.

The staff was great this time, no upselling at all.

Great, not crowded, and the service attitude is good!

I purchased my own additional insurance cover and explained this to the person at the counter, however they still added $185 worth of insurance I didn't need or ask for. After some time on the phone to customer services on our return home I manged to get them to credit my account.

I booked a full size vehicle but they considered that to be a Nissan Altima. The staff and the overall experience waa unpleasant.

No era el auto rentado, aun así pudimos salir adelante. Pero se recomienda que cuando uno renta uno, aunque pongan un auto (marca) o similares, se asemejen más.

Excelente todo.

The staff were very friendly, and the rental company is right outside CBX, which is very convenient. The first car had some exterior issues, but they replaced it with a new one that was great to drive.

Tutto perfetto

Molto semplice Da consigliare

Great choice, the car was very new. Only a $100 deposit and no push to add extras. Everything went smoothly.

Very good car

Good service

I was waiting to receive bigger car

Good

The staff was very efficient. They are likely familiar with the process of renting to non-US driver's licenses due to proximity to Mexico.

Un auto superior al menor precio posible.

Excelente precio y Servicio de soporte al cliente.

Very satisfied!