I purchased my own additional insurance cover and explained this to the person at the counter, however they still added $185 worth of insurance I didn't need or ask for.
After some time on the phone to customer services on our return home I manged to get them to credit my account.
Budget added on additional charges that were not explained and far exceeded those suggested by QEEQ. I had no idea they were coming as the process was not explained to me it was simply deducted at the end and did not resemble any charge suggested by QEEQ. Budget seems to have no way for me to rectify this short of phoning and sitting on the phone for hours, they have no email contact details. I am thoroughly dissuaded from renting from them again.
About QEEQ:8.0/10
I am very unhappy that the suggested charges from yourselves are not what I was charged by the company. It means that the price quoted was incorrect and as such I see no point in using you again
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