The rental fee for Touch 'n Go provided by the company is a bit high, but everything else was great. Both the car pick-up and drop-off process were smooth.
“Great experience with QEEQ & ASIA CAR. Pending insurance claim, it will be perfect if it goes smooth”
About ASIA CAR:9.0/10
The rentaled 7 seater Serena was like new and in tip top condition. The representative from ASIA CAR was detail and helpful. Would recommend ASIA CAR and will be using them again on my next visit.
About QEEQ:10.0/10
QEEQ.COM provides a wide range of vehicles form different suppliers and detail information given. Representatives from QEEQ.COM is responsive through email and provide the necessary details required.
The service was mediocre. The highway toll card rental costs 30 MYR, and you have to load it with your own money. If you overcharge, you don't get a refund. The card initially had only 1.5 MYR, which caused me to miss the toll card refill station and get stuck at the toll booth. I had to find a place to refill the card, which was very inconvenient. I specifically chose the rental location at Terminal 2, but they directed me to pick up the car at Terminal 1. When returning the car to Terminal 2, they charged an additional 30 MYR. When I arrived at the designated return spot, I called the contact, but I had to wait half an hour, almost missing my flight. The entire experience was terrible.
Excellent service. When returning the car, the staff member noticed we had a lot of luggage and personally drove us across the border. He even gave us directions during the trip. Really nice!
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