The car I received was not the same as the one I rented. I rented a BMW 1, but I got a Peugeot instead. There were additional fees as well, which made me feel cheated.
“Sevilla to Frigiliana (White Town) to Ronda to Sevilla. The drive was smooth with just one toll stop”
About AVIS:8.0/10
The staff clearly explained the rental process, precautions, and fee structure in detail. The rental company at Sevilla train station is on the second floor, facing the train stops. The car pickup point is on the ground floor parking lot, easy to find. Both pick-up and drop-off are mostly self-service.
I suggest not to buy QEEQ's full insurance. The deductible is 10,000 yuan, and upon arrival at the rental site, you have to pay an additional 1,000 yuan or so for it to be considered full insurance.
The rental counter staff kept pushing us to buy insurance and threatened that we would have to pay 1600 Euros for any collision if we didn't buy their insurance. No matter how much we explained that we've already bought comprehensive insurance in our home country, she didn't understand and insisted that we would be responsible for any damages.
“Car Rental from Seville, Spain to Lisbon, Portugal to Ronda, Granada, and Madrid”
About AVIS:6.0/10
There was no staff accompanying me when picking up the car. I found a screw in the tire and the staff asked me to drive the car over to show them. The replacement car was not as good as the original one.
The problem was resolved satisfactorily in the end. Very pleased! I will choose QEEQ again next time I travel abroad. Hope to communicate about the car model in advance.
The service was okay, but there were scratches on the car that were not shown in the computer system. Fortunately, I noticed them when picking up the car and informed the staff.
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