CAR RENTAL REVIEWS ON AVIS AT PHUKET AIRPORT, HKT

Friendly attitude and excellent service

They deliberately leave damage under the car to charge extra. I was charged for the entire bumper for a single scratch.

Vehicle bumper loose！I think better to fix it before give us.

Like: We got a automatic Toyota Komuter, it was big, spacious and comfortable!

Great service.

Didn't manage the car I selected. Got a Honda city instead. Moderate maintenance for the car. The wheel toe alignment seems like drifted a little bit. You can feel it when drive on straight and flat road. Is quite dangerous if drive too fast during cornering. I think the car I got is too heavily used, because phuket have alot bump and uphill/downhill sharp corner especially going to patong area. Suggest the rental company do more often on car maintenance. Overall is still ok.

Yes. I got better offer through the auto rebooking. Thanks easy rent.

-this vehicle has some noise when we touch break and we cannot break as smooth. -staff at counter has service mind and explain their service. -Avis has not "Yaris" available on 19-Oct so they offer to change type of car to "Altis".

Great service

Although the pickup location is one kilometer from the store, there is a shuttle service, which is convenient. The service attitude is also good.

에이비스 사무실이 공항내부에 있어 외부에서는 사무실을 찾을 수 없었습니다. 공항에서 근무하시는 분이 대신 전화 주셔서 차를 빌릴수 있었습니다.

The car pickup process was simple, but I couldn't find the return address.

Good guys, helped in any question

Works well!

Excellent service. There was a minor scratch, and the rental office staff helped handle it without going through insurance, at no extra cost!

Best one

Cheaper competitor if have coupon

Like: Avis counter is located directly outside the baggage claim (if you land in the main terminal). The process was quick and the car was already parked outside ready for us.
Dislike: When leaving, we were going through the other terminal and there were no visible signs about where to return the car. I drove around the airport 3 times until someone directed me to the parking lot. Even after driving into the parking lot, it was difficult to spot the Avis signs and teams. Once I got there, I had to return the car and then return the forms to the counter inside the terminal (which was time consuming and inconvenient). There should be ONE place to return the car and forms, or someone should have done this for me.

It was okay.

The staff was very friendly and efficient.

The counter is right at the exit, very noticeable. No queue, very convenient!

They wrongly withheld my deposit and took three months to return it.

Good !!!!

Good!!!!