CAR RENTAL REVIEWS ON ALAMO IN BUDAPEST

Extremely dissatisfied, it's a scam. They extort customers. Initially, they claimed there were two damages. After I found a pre-rental photo, the staff couldn't argue. Finally, they claimed there was a scratch in an unnoticeable area and charged me 4700 RMB. For such a small scratch, it would cost only 200-400 RMB in China, at most 800 RMB. Please be cautious and avoid renting cars here!

Other services were fine, but they promised to refund the €800 deposit within 4-5 days and it has not been returned yet.

hey charge cross border fee for each country you cross to, unlike any other company

Excellent staff

Service was average. I booked an Audi A4 automatic, but I was informed there were no cars available upon arrival. They replaced it with an Opel, which was quite ordinary. They charged 100 euros for cross-border fees even though the car was from Austria (we picked it up in Hungary) and most of our travel was in Austria. The rental company didn't negotiate; they just charged the 100 euros directly.

Other services are satisfactory, but I am unhappy that they provided a manual car despite booking an automatic.

I've rented from them in the U.S. before, and it was a great experience.

Very good

Staff are patient and courteous

Convenient car pickup

Very long queue, over half an hour. Finally got to the front only to be told there were no automatic cars available, had to accept a manual car from another brand.

The car was relatively new, having only driven 1500 kilometers, and its condition was good.