LAUNCESTON AIRPORT CAR RENTAL REVIEWS

Great

The store provided a Hyundai 8-seater van, diesel. The acceleration is good and it's fuel-efficient. Satisfied.

Extremely responsible! They are very serious about the safety of both renters and vehicles! Their responsibility is truly touching! Bargain will be my first choice for car rentals abroad in the future.

Great service with shuttle bus transportation, and the rental price is reasonable.

The car was in excellent condition and very new. We got a mid-to-large SUV, 91-octane fuel, with only about 16,000 km on the odometer. The car was great and easy to drive!

When renting a car abroad, it's better to buy insurance from the local rental company, as they do not recognize insurance from home country due to the complicated claim process and inability to provide advance payment. The local rental company's insurance costs over 200 AUD. If the car is returned without major issues, you can leave directly, otherwise, you might be required to pay a deposit of several thousand dollars.

Good experience

Very good, satisfied! They provided the car even though we were late.

Very satisfied

Very satisfied

Very satisfied

The lady at the pickup location was quite patient. The guy at the drop-off location had a strong accent. The Kia Carnival can seat 7 people, and the trunk can hold 4 pieces of 24-inch luggage, one small suitcase, and 3 backpacks. The built-in USB charging port is convenient. However, there's no suitable spot for a phone holder.

The staff's attitude is average.

Very poor experience. When I arrived, there were no cars available. They wanted to downgrade me to a smaller car, which I refused. I ended up waiting over an hour, and they still gave me a car that was smaller and worse than what I had reserved. The experience was very bad.

The car was great to drive, very clean. I just took some photos and uploaded them.

Satisfied

Drop-off place hard to find. We got up-grading to Toyota Camry

Paperwork was ready at counter. Pleasant staff member. Car almost new and spotless.

Flight was delayed and QEEQ arranged for a late pick-up.

Apex staff were lovely and helpful and the car was great!

Staff were helpful over the phone with a query

It was good. Positive experience. Though I did receive a call to say I'd caused a window chip but this had been brought to my attention before I even saw the car. I did inform the staff it was in the condition report but it was stressful to receive a call without them checking their own report first. Otherwise it was not noteworthy.

Very easy and helped in a tough situation!

The counter staff was adamant that my AXA insurance was inadequate and I wouldn't be covered for any excess in case of a claim, was coerced into paying a higher pick up premium before we could leave

The online booing platform was great yet I didn't receive the price drop guarantee offer

Very good