CAR RENTAL REVIEWS ON TIMES IN OSAKA

I booked the car with an ETC card (CEP), and pre-paid for a lump sum of 8000￥。After returning the car, the total cost for the ETC showed 24020￥。The counter said I used some road that not covered by CEP, so I need to pay the different of 10460￥。But when I back home, check through the table they gave me, it shows that the counter girl over charge me by 1580￥。I still waiting for their reply.

This platform is good, respond fast and very helpful, will book through them again. Thank you!

The vehicle was brand new. I booked an ETS, and picking up and dropping off the car was convenient. The staff's English was pretty good. I must give a thumbs up for the whole process.

Process to get vehicle went smoothly. Knowledgeable staff

Command of English can be improved.

Include the ETC card as a mandatory add on. We had to ask the counter if ETC is provided. Cannot imagine moving around Japan without the ETC.

Good attitude but not very efficient

Speaks English, but strangely asked for fuel receipts upon car return

Like: Good location easy to find
Dislike: Well done

Very satisfied, they did the vehicle inspection together with me

The car body is a bit dirty. And need to check everything celarly as find some scratches on the car body.

Gd platform and cheap price!

The staff were very friendly and provided clear explanations.

Seamless process. Polite and helpful

Nil

The car met our expectations. We recommend the staff to be trained in better explanation with English. It was hard to understand some of the things that was said during the pick up process.

Overall satisfied. The car's GPS only accepted Japanese input.