CAR RENTAL REVIEWS ON MEGADRIVE IN VIENNA

Very good experience. Originally booked a Golf but got a free upgrade to an Opel SUV with only 8000 kilometers on it, almost a brand new car. The handover was smooth and the process was simple. Highly recommended.

There were some issues during the car pickup, but the staff were very patient and helped resolve the problem. Thanks to the team!

The rental company is good. It's a local Austrian company and also cooperates with Enterprise.

The company appears to be seeking to charge for any extras they can. They insisted that the vehicle was not returned clean, which was ridiculous since the car was in excellent condition (we took some pictures ). We were charged an unreasonable amount of 100 euros. very Bad service of megadrive in my opinion. They take advantage of the fact that the customer did insurance. Luckily for us, easyrentcars are handling this as part of insurance and we look forward to positive answers.

Excellent Customer Service .We look forward to your positive feedback regarding our refund

Even though the rental company isn't large, the prices are reasonable and the service is excellent. I successfully picked up the car; the office is upstairs, and the car is parked in the underground garage. After completing the paperwork, you pick up the car yourself and drive away. Returning the car was also trouble-free. I'm very satisfied with this car rental trip.

Great service attitude, the vehicle is very new, and the instructions are clear.

Convenient and fast

Good

On the day of the rental, we followed the GPS to the rental address and saw the rental company's logo, which made us very excited. However, the office was empty, and a nearby staff member told us that the rental company had moved last month, but we had not received any notification. So, our whole family, with all our luggage, had to spend money on a taxi to get to the new rental location. The staff at the new location were quite nice and processed our rental without any issues, but they didn't tell us where the car was. I had to find it myself, and the car key didn't have the license plate number, so it took a while to locate. The child safety seat needs to be installed by the user because if there's an accident, the rental company would be blamed. What kind of logic is that?