The service was average, and additional fees were charged. After returning the car, I received a bill that included a €24.16 cleaning fee, which was not disclosed when renting the vehicle. I have never encountered this with other rental companies. A highway toll fee was also charged mandatorily. Although highways in Austria require toll payments, this fee is typically optional—you can decide whether to purchase it at gas stations if you plan to use the highways.
Overall, there weren’t any major downsides; it's pretty standard. However, this company doesn’t include highway toll tickets in the car, so you need to purchase them additionally from the staff. If you buy their full insurance, it costs 28 euros per day. It is recommended to get the full insurance directly from the rental company, as it is the same price as the domestic insurance provided by QEEQ, but can save you a lot of trouble in case of any issues. The car received was a compact Peugeot SUV. The trunk could fit two 26-inch suitcases, and more luggage would need to be placed on the rear seats. The mileage was over 20,000 km, so it was relatively new. It included driver assistance features, and overall, I was very satisfied with the car's condition.
All was very good. Smooth conduct by counter staff and very well managed.
About QEEQ:10.0/10
The car was new and in good condition. The counter staff was helpful and courteous. The pickup and drop off process was easy and quick, no waiting time. The price detector by Qeeq further reduced Euro 20 on the booking. Qeeq is the best website for car hire. Best rates and immaculate booking. Overall good experience. Highly recommended.
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A highway toll fee was also charged mandatorily. Although highways in Austria require toll payments, this fee is typically optional—you can decide whether to purchase it at gas stations if you plan to use the highways.
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