In 2019, I rented a car in Phuket with my family. It was great, just make sure to check the car carefully during inspection. Any small scratches should be noted by the staff. The experience was pretty good. I rented the car in downtown Phuket and returned it at the airport. The staff barely looked at the car when I returned it, making the process very smooth. Now it's 2024, and I'm planning to go to Kuala Lumpur and rent a car again. I was surprised to see a reminder of my 2019 review. Well, if the experience wasn't good, I wouldn't think of renting again. Support QEEQ, keep up the good work! Grow stronger and bigger! Make it easier for us to rent and return cars.

Very satisfied

There were some broken parts inside the car, and some were falling off. Also, it took almost a month to get the deposit back after returning the car. That's too long.

Compared to last year, Avis did not overly recommend insurance this time, but they were very strict with verifying the translated documents and did not provide any additional assistance such as printing services. The staff seemed quite indifferent, as if they didn't care whether you rented a car or not. We had to make three trips before successfully renting a car, though part of that was due to our own issues. Additionally, renting a car on-site without a reservation can be cheaper, but there is no guarantee that cars will be available. We also asked other rental companies nearby; there was a Thai local rental company next to Avis that was much cheaper, but they required notarized documents.

Perfect trip

Good service