they have given us the wrong drop off location even though we hav asked for it and confirmed by the staff however, the location was 45 min away from where we requested the drop off and staff said that qeeq designated the drop off location.
the car was damaged in several locations around the body
Had flat tire europcar could not find same or bigger car and I had to spend all day to find smaller car and half day to go from campitello to trento to get the smaller car instead of sending new tire the same day for the original car.
Nos dieron unos coches de categoría inferior a los contratados y más pequeños y además tuvimos que pagar 100€ adicionales por cada coche.
Experiencia lamentable.
“Good service with some annoying hangups on europcar side”
About Keddy by Europcar:8.3/10
I was charged 36€ extra for no reason I am yet to discover, impossible to get them on the phone and rectify the problem
About QEEQ:8.0/10
All fine so far
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Customer Service
Excellent and superb and quick service
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