Hertz makes business on reported damages more than rentals itself. Very unfair!! Never anymore.

B.Acampa

Germany

Reviewed: Wed, Dec 11, 2019

About Hertz: 7.0 /10

Terrible company. Staff at the counter extremely unpleasant and not providing the right informations during the contracting process. The detailed condtion of the vehicle have not been sent by email and the paper delivered at the desk was reporting 15 damages only in German. I parked the car in a garage and never on the road and I have been charged for a 1cm (!!) scratch, that I did not cause, on the alloy wheel for 280 Euro. ... cheating on the customers to make money in this way. Horrible commercial behavior. Never anymore Hertz in my life.

About QEEQ: 10.0 /10

Smooth and friendly process as usual.

Hertz

Munich

Germany

Small SUV | Opel Crossland X or similar

1 days rental

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Reviewed: Fri, Feb 15, 2019

About Hertz: 2.0 /10

I purchased full insurance, but Hertz added another full insurance. I didn't notice and was charged over 200 euros extra for overlapping insurance. I suspect Zuzuche of fraud! Everyone, avoid renting from this scam company. I will be gathering evidence to sue them.

Kevin MacPherson

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Reviewed: Tue, Jul 29, 2014

About Hertz: 10.0 /10

Service from Hertz was excellent, very satisfied.

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Reviewed: Sat, Aug 23, 2014

About Hertz: 6.0 /10

The service was professional and straightforward, with a warm attitude. We booked a compact car but were upgraded to a Range Rover for free, which included a built-in navigation system that was very helpful for our trip. However, since we had never driven this type of car before, it would have been beneficial if someone could have given us a basic introduction to the unfamiliar vehicle, to help us drive it smoothly.

About QEEQ: 8.0 /10