The time taken to serve each customer is too long. They should be doing this fast to allow the customers to leave the airport after the long or short flight.
After returning to my country, I was charged five times. Contacting Zuzuche (the rental service platform) resulted in over a week without any reasonable feedback. I had to reach out to Europcar myself, where I was informed that three were for traffic violations and two were for toll fees, totaling 2000 RMB. However, upon checking Dubai Police and Dubai RTA systems, I couldn't find any records of traffic violation fines! Zuzuche also failed to provide any proof of the authenticity of these fines. Therefore, I am extremely dissatisfied with both Zuzuche and Europcar.
“Easyrencars was great but avoid EUROPCAR DUBAI at all cost if you want to survive in the desert”
About Europcar:5.3/10
received car with failed battery, drive to the middle of desert and battery ran flat after turning of for 2 minutes. spent 24 hours trying to sort out the battery and get a replacement car but it never arrived. Will not risk my life renting from them ever again and DO NOT RECOMMEND anyone to do so
Like: New vehicle. Dislike: Fuel was not filled full. As a result very difficult to return same fuel level
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View more >Dislike: Fuel was not filled full. As a result very difficult to return same fuel level