After returning to my country, I was charged five times. Contacting Zuzuche (the rental service platform) resulted in over a week without any reasonable feedback. I had to reach out to Europcar myself, where I was informed that three were for traffic violations and two were for toll fees, totaling 2000 RMB. However, upon checking Dubai Police and Dubai RTA systems, I couldn't find any records of traffic violation fines! Zuzuche also failed to provide any proof of the authenticity of these fines. Therefore, I am extremely dissatisfied with both Zuzuche and Europcar.
“Overall good experience but could be improved (eurocar). Booking was very straight forward and easy.”
About Europcar:7.3/10
Car was not ready by the time we got to the counter (delayed on landing).
The tolls in Dubai were a bit of a surprise as this was not made clear on pickup.
About QEEQ:8.0/10
It was a good experience and would recommend it others!
It took me more time to hire the car from the counter (2 hours) that it took me in the plane. Terrible.
About QEEQ:10.0/10
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