The wile experience was good and quick. The person at the renting agency was friendly and efficient

Need to be more clear on the GPS device. It’s offered in the original quote so we expected to at least have an option to get one. At pick up no option was given to use a portable GPS device. Our only option was via an app on our Mobile phone device. When travelling we don’t always want to use our data roaming on our phones so a portable device is useful. Nowhere in the quote that it said it was not available. Was an issue at the start when no options given

No. All good

Local friends in Montreal mentioned that the prices on domestic car rental platforms are more affordable than those on local platforms. They said they plan to download and use domestic apps from now on.

I booked a Toyota Camry online, but received a Kia Soul instead. They told me it's a similar type of car. However, the trunk was noticeably smaller and could not fit all our luggage, which took up space in the back seat.

Bad organization at counter desk. More than 1h30 To get the vehicle

Easy to use, easy to access

The sales rep provided minimal information and did not specify details regarding drop off location. Not pleased with the customer service.