The car was cleaned by the customer service representative Omar at the counter in a jiffy and I had a swanky new car. This is the first time I was booking a car through EasyRentCars and Omar patiently took me through the invoice to check I was ok with the same. Kudos to the team.
Car was a little banged up on the outside but the damage was noted. Just door dings and scratches.
The trunk smelled really bad and I avoided putting anything back there until the day after.
The pickup took way too long. The user was helpful but didn't prioritize the fact that we were there with a reservation properly. He took multiple calls and didn't put them on hold while getting our rental pickup competed.
The chair that I was sitting on had him under it and got stuck to my leg, I was wearing shorts so it was very difficult getting it off. Ripped out a quarter size of my leg hair.
About QEEQ:10.0/10
Easy to use and flawless site. It came up as much cheaper than anyone else.
Car did not meet our expectations. It had 43,000 kms on it. It was vibrating terribly on a highway. Having a huge whole on the front passenger seat. Cruise control did not work so we had to drive car manually on high way. We requested change of the vehicle, but too much of hassle to do that. Did not have time to do that.
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Joshua Stone
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