They did not have the car I had book which was a compact SUV, they only had one very large automatic car which was too big and I did not feel comfortable driving it. I had an small accident and the tyre burst. Now I have been charged almost £4000 on my credit card for the replacement of one tyre.
Due to having multiple drivers, we were informed about the young driver fee and additional charges only when returning the car. This doubled the cost and exceeded our budget.
La voiture était très bien, c’etait une voiture neuve, très pratique pour la decouverte de la Corse.
Concernant le retour, je trouve ça dommage de devoir attendre 30 minutes entre le moment où l’on rend les clés et la levée de la caution. En effet, les salariés se doivent de vérifier l’etat du véhicule, mais cela est un peu long surtout en période estivale
About QEEQ:7.0/10
Le site de réservation est simple, toutefois, attention les mails vont très souvent dans les Spams
“Easy transaction but I did not get what I ordered.”
About Alamo:10.0/10
I booked because the pick up was close to my hotel and I chose a Ford Focus because I drive one at home and would have found it easier to drive than another car. I was offered an 'upgrade' - a Jeep in bright metallic blue with all sorts of flap-doodles that I did not need. Luckily there was still a stick shift Renault Clio available and I opted to take that. There is always the assumption that the customer wants a 'new' car and every extra but having driven in French cities before one quickly notices that almost the only new cars are hire cars and that local drivers drive beat-up bangers and regard driving as a contact sport. I would be happier driving something that looked less conspicuous. In fact we were so anxious that we asked for the insurance 'up-sell'!
Very sympathetic personnel, fast and helpful at pick up and drop off!
About QEEQ:10.0/10
Easy and fast mail confirmation! Very satisfied!
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They could not provide the car I booked
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