Overall not bad, but picking up the car at the store was a bit of a hassle. Additionally, the vehicle's features, condition, and cleanliness were not as good as on the Big Island. Although they washed the exterior of the car, the inside had a layer of volcanic ash on the dashboard, and the steering wheel felt grimy. There were even cockroaches; my friend felt something crawling on his leg while driving, and we eventually saw it crawling into the center console.