The process for picking up and returning the car was very simple. Inspect the car and take photos yourself when picking it up. When returning, just fill up the tank.

I happened to go when the counter was empty and it was a really smooth experience. Overall I would say the experience was very smooth and the staff was very helpful.

I like the price drop protector as many of my bookings I have gotten a pleasant surprise when the price drops!

I don't understand English and it was my first time self-driving in Canada for over a month. Thanks to QEEQ, I found a car rental company. Picking up and returning the car was easy, very nice. However, due to communication issues, the rental company charged an extra 100 CAD for a one-way rental from Calgary to Vancouver. After negotiating, they agreed to refund, but it's been over a month and I don't know if they have refunded yet.

The service was acceptable, and the car handover process wasn't complicated. Although our English isn't very fluent, the communication was relatively easy. Overall, we were quite satisfied.

I have not received the email receipt of return upto today.