Okay, but not the car we reserved

The service was very poor. They kept pushing insurance, and their attitude changed immediately when I refused.

The pickup was relatively quick, but the staff's attitude was mediocre. We had to queue up to explain scratches and other concerns, which wasted a lot of time.

The staff informed us that the reserved car only had basic insurance and asked if we needed additional coverage. After we declined, they did not push us further, only reminded us to drive carefully at our own risk. There were few compact cars available, but the small car was very economical, only consuming two fuel bars over two days. A $10 refuel before returning the car was enough to fill it up. Not opting for a full tank return was a wise decision. Upon returning the car to the store, they checked the fuel level and vehicle condition, and told us we were good to go within a minute. Very efficient.

Professional and efficient rental service. Since the originally designated car had a small trunk, they thoughtfully upgraded us for free to a Volkswagen Beetle.

The staff was quite friendly and the car was in good condition.