The car rental company has very good service.

The service attitude of the car rental company was quite good, and QEEQ customer service intervened very promptly. Initially, we went to Terminal 1 to find the car rental company, but we were informed by the staff that all car rental companies at Terminal 1 were closed. However, the pickup address on the slip was not updated to Terminal 2, which wasted nearly an hour. Fortunately, the subsequent pickup process was smooth. We booked a Citroen C3, but the store upgraded us for free to a Peugeot 2008 SUV with less than 30k mileage.

Great, very enthusiastic. We arrived early in the morning by plane, and there were very few rental companies open at that time, so other customers from different rental companies came here to ask questions. They answered enthusiastically. There are three companies sharing one counter in a small workspace, but they are all friendly and helpful. Props! The workspace seems to belong to Enterprise! The people at Alamo were also very friendly, but I never received a contract. Not sure if it was because they didn't have my email in the system or if the staff weren't familiar with the system. The staff used a Pad to operate and said I would receive an email later, but I didn't! When returning the car, there was a small scratch, and they charged me 1000 euros. Still said I needed to wait for an email, but I didn't dare to, so I waited there until another person helped me. I think it was someone from Enterprise who finally gave me a paper receipt.

I need a damage report for the claim that they currently put on me for 2500 Euro. I had an incidence where the right front Tyre was flat prior to me returning the car. The recovery number which I called, I have hard time trying to communicated for language barrier.

So far so good.

Like: We did not get the mercedes and got an older infinity. It was fine eventually and the car performed well
Dislike: Car had a high mileage