Very satisfied. I booked a seven-seater car, but after picking it up and loading the luggage, I discovered it only had six seats. I drove back to exchange the car, and the staff were happy to assist.

It was okay, no upselling.

The car rental experience with THRIFTY in Vancouver was very pleasant. The vehicle was clean and well-maintained, and the pickup and drop-off process was quick and easy. The staff were polite and professional. I will definitely use THRIFTY again in the future.

There wasn't a long line when we arrived, but after being informed we already purchased additional coverage, they still tried to sell us insurance. Although it wasn't mandatory, it felt a bit pushy. However, they patiently helped us check the terms of our purchased insurance and her recommendations to see if there were any overlaps...

The whole process was effortless. We were fortunate that we had no queue to wait in. The lady who dealt with us was friendly, helpful, no pressure, we decided on having a sat nav and the car we booked didn't have one installed so she upgraded us to a better suv. Nissan Murano. Beautiful car. Drop off was easy to. Overall 10/10.

No complaints. Smooth process. Perfect.