Very satisfied

Quite good and efficient

They offer Chinese service, which is very convenient. However, they charge 1 NZD from your credit card, stating it's to test your card, and they don’t refund it. It feels a bit strange, almost like forcibly collecting a tip (similar to going through customs in Southeast Asia).

Waited for a long time at the airport entrance for their shuttle, which didn't come. The store said it was because of traffic. What a joke. Other rental company shuttles came three times. Did they fly?

Service was okay, waiting time was short, and the process was simple.