Europcar HOF Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Lewis Bartholomew

Germany

Reviewed: Thu, Aug 1, 2019

About Europcar: 8.0 /10

The experience was very good, but I was a bit worried about the car return process since they didn't inspect the car together with me. I felt relieved only after the refund was processed.

About QEEQ: 10.0 /10

Europcar

Hof

Germany

1 days rental

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Lance Eipstein

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Dortmund Airport(DTM)

Dortmund

Germany

Reviewed: Wed, Dec 4, 2019

About Europcar: 10.0 /10

Simple procedures, good car condition. Convenient car return, not complicated.

About QEEQ: 10.0 /10

Rachel Lucia

Germany

1 days rental

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Freiburg

Germany

Reviewed: Wed, Feb 5, 2020

“Freiburg—Baden-Baden—Freiburg—Lucerne—Zurich—Liechtenstein—Lindau—Füssen (Neuschwanstein Castle)—Gar”

About Europcar: 10.0 /10

The car pickup process on the 24th was simple. I reserved a Caravelle but got a Mercedes V250d instead.

About QEEQ: 10.0 /10

Ansel Blume

Germany

1 days rental

Reviewed: Tue, Jul 24, 2018

About Europcar: 4.0 /10

The rental cost did not match the amount shown at drop-off, being about 30 euros higher. The actual charge was significantly higher than shown at drop-off, around 40 euros more, which was very disappointing.

Jessie Galbraith

Germany

1 days rental

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Cologne

Germany

Reviewed: Mon, Feb 18, 2019

About Europcar: 10.0 /10

The pickup and return process was very smooth. However, during pickup, they were in a hurry for you to sign without inspecting the car. During return, the staff used a flashlight to check the entire car.