The service was fast, and there were no unexpected fees. We bought the $1 million third-party insurance, which is the second most comprehensive coverage.

Pretty good

Checkin was smooth; but the pickup time was almost an hour as there was no car available. There was also no staff at the pickup point, so we just have to take the next car that was available when our turn was up. Condition of the 1st 2 cars was bad; we had to wait for the next available one.

Very well; no issue. Had a query, it was responsively answered.

The guy at pick up was amazing. Gave us the best directions to get out of town and was lovely and friendly. Wish I could remember his name. And when I dropped car off the gentleman was just a lovely polite man and a pleasure to chat too. His name was Monsoor. I actually asked him to write it down cause he was such a gentleman.

The car was not nearly the size of a Jeep Compass. It was much smaller. I was a little bummed s out that, but we worked it out.