Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted.
Most importantly, when I provided my booking reference, they said my reservation number had already been used.
It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English?
QEEQ needs to improve its coordination with overseas car rental companies.
- the car had a scratch
- the front windshield water pump was not working (I discovered that later when I thought there was no water so I added water but still it didn’t work)
About QEEQ:9.0/10
- I was supposed to have lid an insurance if the tank was not returned full but when I picked it up at the Alamo
Counter they said that I needed to return it with a full tank
“Very bad
Very expensive
I had to deal with car no choice”
About Alamo:7.0/10
They changed the type of car
More price
I send an email asking to change the car because break problem and never get reply
I called and there replied was to go back to the airport
About QEEQ:8.0/10
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